Using audio to support animated route information in a hospital touch-screen kiosk

Wright, Patricia; Soroka, Anthony John; Belt, Steve; Pham, Duc Truong; Dimov, Stefan Simeonov; Roure, David De; Petrie, Helen

doi:10.1016/j.chb.2010.01.012

Cited by 19 publications

(15 citation statements)

References 22 publications

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“…As a pilot and research project, Wright et al [48] used a touch screen monitor in the 3rd largest hospital in the UK to enable users to find 16 destinations that had been pre-selected primarily based on frequency of use. Results of 22 users whose movements were observed indicated a high rate of success (86%) in finding the selected destination.…”

Section: Wayfindingmentioning

confidence: 99%

Wayfinding in Healthcare Facilities: Contributions from Environmental Psychology

Devlin

2014

Behavioral Sciences

100

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The ability to successfully navigate in healthcare facilities is an important goal for patients, visitors, and staff. Despite the fundamental nature of such behavior, it is not infrequent for planners to consider wayfinding only after the fact, once the building or building complex is complete. This review argues that more recognition is needed for the pivotal role of wayfinding in healthcare facilities. First, to provide context, the review presents a brief overview of the relationship between environmental psychology and healthcare facility design. Then, the core of the article covers advances in wayfinding research with an emphasis on healthcare environments, including the roles of plan configuration and manifest cues, technology, and user characteristics. Plan configuration and manifest cues, which appeared early on in wayfinding research, continue to play a role in wayfinding success and should inform design decisions. Such considerations are joined by emerging technologies (e.g., mobile applications, virtual reality, and computational models of wayfinding) as a way to both enhance our theoretical knowledge of wayfinding and advance its applications for users. Among the users discussed here are those with cognitive and/or visual challenges (e.g., Down syndrome, age-related decrements such as dementia, and limitations of vision). In addition, research on the role of cross-cultural comprehension and the effort to develop a system of universal healthcare symbols is included. The article concludes with a summary of the status of these advances and directions for future research.

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Section: Wayfindingmentioning

confidence: 99%

Wayfinding in Healthcare Facilities: Contributions from Environmental Psychology

Devlin

2014

Behavioral Sciences

100

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“…Her research centres on documents aimed at various types of users, including the elderly, audiences whose first language is not English and adults with low literacy rates (e.g. Wright, 2012;Wright, 2011;Wright et al, 2010;Wright et al, 2008). was judged to be well below the level of an average student of Spanish in the Netherlands.…”

Section: Concept 712 Document Designmentioning

confidence: 99%

Business Discourse

Bargiela‐Chiappini

Nickerson

Planken

2013

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Research and Practice in Applied LinguisticsSeries Standing Order ISBN 978-1-403-91184-1 hardcover 978-1-403-91185-8 paperback (outside North America only)You can receive future titles in this series as they are published by placing a standing order. Please contact your bookseller or, in case of diffi culty, write to us at the address below with your name and address, the title of the series and the ISBN quoted above.

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“…However, maps are relatively abstract representations of the real world and people may have difficulty in using these effectively, possibly because they require additional mental effort in using the spatial information that is being presented (Münzer and Stahl 2011). Wright et al (2010) studied the provision of route information in a hospital setting, where a 'static' route to selected destinations was presented in two dimensions. Therefore, planning involved passively receiving static information.…”

Section: Route-planning Supportmentioning

confidence: 99%

3-D route-planning support for navigation in a complex indoor environment

Schaik

Mayouf

Aranyi

2015

Behaviour & Information Technology

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Three-dimensional (3-D) route-planning support offers a promising solution to overcome problems with wayfinding in complex indoor environments. An experiment was conducted to test the effect of 3-D route-planning support in a realistic setting, a large hospital building, during normal operation. Forty participants performed navigation tasks either with (n = 20) or without (n = 20) 3-D route-planning support. Support resulted in faster navigation, more use of artwork specifically installed to aid wayfinding, fewer navigation errors, less disorientation and less anxiety. In addition, participants used different strategies for wayfinding: without navigation support they used signs and route colour, but with navigation support they used not only the artwork, but also the existing furniture and other landmarks. The acceptance of 3-D route-planning support was high. Overall, the results support the value of 3-D route-planning support.

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Using audio to support animated route information in a hospital touch-screen kiosk

Cited by 19 publications

References 22 publications

Wayfinding in Healthcare Facilities: Contributions from Environmental Psychology

Wayfinding in Healthcare Facilities: Contributions from Environmental Psychology

Business Discourse

3-D route-planning support for navigation in a complex indoor environment

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