Using Design Thinking for Requirements Engineering in the Context of Digitalization and Digital Transformation: A Motivation and an Experience Report

Carell, Angela; Lauenroth, Kim; Platz, Dirk

doi:10.1007/978-3-319-73897-0_7

Cited by 13 publications

(7 citation statements)

References 7 publications

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“…This section presents some of the latest related works to this survey. There are plenty of studies to be found on the application of DT in use reports or case studies for software development, such as in [21][22][23]. However, it is observable that the term "Design Thinking" is still a buzzword.…”

Section: Related Workmentioning

confidence: 99%

Design Thinking and Non-Functional Requirements Elicitation: A Survey

Pinto,

Brandão,

Siqueira

2022

Anais Do Workshop Em Engenharia De Requisitos

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Design Thinking (DT) is a human-centered approach used in innovative problem-solving. In software development projects, it can be usually applied as a toolbox, mindset or process. Moreover, DT has seen a large rise in popularity over the past decade, especially in its upfront use for eliciting requirements. Despite its many benefits and successful use cases in this scenario, some of the shortcomings related to its uses in Requirements Engineering (RE) have started to show up. One of them lies in the difficulty with eliciting other non-functional requirements (NFR) â€“ besides usability â€“, possibly jeopardizing the subsequent software development life-cycle if these requirements are not properly addressed. This article presents a qualitative survey conducted via LinkedIn with 53 software developers that have had previous experiences with the use of DT as an upfront process in software projects. The focus of the research has been on identifying the existence of problems, how they became manifest, and whether the software community has tools for mitigating them. The results suggest the neglect of DT for requirements other than those of a functional or usability nature in this situation. Since this use of DT is focused on improving the usersâ€™ experience, and identifying their needs, we argue that such needs are not limited only to the functions of a software or its usability. In fact, we also advocate that other aspects that are intrinsic to NFR, such as performance and reliability are part of such needs.

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Section: Related Workmentioning

confidence: 99%

Design Thinking and Non-Functional Requirements Elicitation: A Survey

Pinto,

Brandão,

Siqueira

2022

Anais Do Workshop Em Engenharia De Requisitos

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“…A abordagem adiantada do DT foi o processo mais comum, verificando-se 9 artigos que se enquadram nesta categoria. O artigo [1] tem como contexto dois exemplos de caso em uma Consultoria de Tecnologia (Adesso); [2] trata do uso de DT para a modernização de um sistema; [12] relata um workshop realizado em companhia de desenvolvimento de software e [13] relata um estudo de caso de DT e gamificação em uma ferramenta de priorização de requisitos. Os demais trabalhos são relatos de uso do DT em projetos de software específicos: para marinheiros profissionais (competitivos) [4], para uma farmácia digital (e-pharmacy) [8], para a gestão de energia em uma pequena comunidade [9] e um sistema de gerenciamento acadêmico [10].…”

Section: Sumarização De Estudos Selecionadosunclassified

“… Não é sempre possível identificar as necessidades dos usuários através de perguntas, sendo necessário de alguma forma rastreá-las [1].  O DT possui dificuldades de rastreabilidade da informação.…”

Section: Elicitação De Requisitosunclassified

Problemas do Design Thinking para a Engenharia de Requisitos: uma Revisão Sistemática da Literatura

Pinto,

Siqueira

2020

Anais Do Workshop Em Engenharia De Requisitos

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Tido como uma estratégia de inovação no campo do Design e trazido como ferramenta à Engenharia de Software, o Design Thinking (DT) é uma abordagem promissora em crescente utilização nas etapas da Engenharia de Requisitos (ER), por focar no cliente final do software através de uma técnica iterativa estruturada em fases definidas. Este processo, entretanto, pode trazer um viés ao desenvolvimento de software por desconsiderar outros stakeholders que usualmente participam em processos tradicionais e direcionar todos os esforços de requisitos para o usuário. De forma a identificar a existência de problemas trazidos à ER com a aplicação do DT e de desafios ainda existentes na área não endereçados diretamente pela abordagem, este artigo apresenta uma revisão sistemática da literatura de relatos de uso ou de estudos de caso de aplicação do DT a projetos de software na etapa de requisitos. Além dos problemas de ER levantados pelos autores em estudos primários, a revisão também identificou as sugestões de aprimoramento do método. Os resultados apontam para a existência de problemas na área que ainda não são resolvidos pela aplicação do processo de DT.

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“…Novel strategies, such as design thinking, advocate for a deeper, more personalized, understanding of users, instead of identifying aspects equally common to most users. (Carell, Lauenroth, & Platz, 2018).…”

Section: Conditions For Impact Of Digital Transformationmentioning

confidence: 99%

Grasping the digital transformation of agri-food systems through responsible sense-making

Rijswijk¹

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In the past years digital technologies and there use have become ubiquitous that it is difficult to see a future without digital technologies. Yet using the broad variety of an ever evolving and expanding amount of digital technologies is not a matter of 'plug and play'.These technologies come with their own set of challenges and are often considered pervasive and disruptive. Digital technology use is part of a process called digital transformation, a process which actors at different system levels go through. A process that also comes with expectations and uncertainties and requires sense-making for and by actors. Not in the least sense-making about the terminology used: digitisation, digitalisation or digital transformation, or 4.0, smart farming and digital agriculture in the agri-food sector. These terms are used to describe the potentially transformative processes that impact both on-and off-farm.Digital technologies are often seen as an opportunity to enable sustainable futures in agriculture and rural areas. The impact often goes beyond use of the digital technologies, but for example also includes social, economic and institutional aspects.

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Using Design Thinking for Requirements Engineering in the Context of Digitalization and Digital Transformation: A Motivation and an Experience Report

Cited by 13 publications

References 7 publications

Design Thinking and Non-Functional Requirements Elicitation: A Survey

Design Thinking and Non-Functional Requirements Elicitation: A Survey

Problemas do Design Thinking para a Engenharia de Requisitos: uma Revisão Sistemática da Literatura

Grasping the digital transformation of agri-food systems through responsible sense-making

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