Using quality improvement to deliver a systematic organisational approach to enjoying work in healthcare

Aurélio, Marco; Ballingall, Nicola; Chitewe, Auzewell; Heaney, Catherine A.; Shah, Amar

doi:10.12968/bjhc.2022.0072

Cited by 6 publications

(4 citation statements)

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“…Earlier work has confirmed the presence of a positive association between OL and QIP in various sectors including the hospitality industry (Narayanan and Rajaratnam, 2019), engineering institutions (Thanikachalam, 2020), electronic industries (Souza et al, 2020), agroindustry (Wulandari, 2021) and health care services (Beidas and Stirman, 2021;Aurelio et al, 2022). Ababaneh (2010) has indicated the requirement for fundamental research to Knowledgesharing and quality improvement examine the effect learning has on QIP.…”

Section: Literature Review 21 Learning Organisationmentioning

confidence: 90%

“…While previous research interprets the effect of LO on QIP (Thygeson et al. , 2021; Aurelio et al. , 2022; Flug et al.…”

Section: Introductionmentioning

confidence: 92%

“…In addition, several empirical studies concluded that LO promotes QIP in the healthcare sector (e.g. Singh et al, 2020;Beidas and Stirman, 2021;Thygeson et al, 2021;Aurelio et al, 2022;Flug et al, 2022).…”

Section: Knowledgesharing and Quality Improvementmentioning

confidence: 99%

“…While previous research interprets the effect of LO on QIP (Thygeson et al, 2021;Aurelio et al, 2022;Flug et al, 2022), the effect of KS on LO (Auer et al, 2020;Alonazi, 2021) and the Knowledgesharing and quality improvement effect of KS on QIP (Svenningsson et al, 2019;Lebcir and James, 2021;Al-Gharaibeh and Ali, 2022;Nelson et al, 2022), the moderating role of KS in the relationship between LO and QIP in HCOs has not been examined to the best of the author's knowledge. So, the current study aims to bridge this gap by exploring the moderating effect of KS on LO and QIP which has not been examined empirically.…”

Section: Introductionmentioning

confidence: 96%

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The moderating effect of knowledge-sharing on learning organisation and quality improvement practices

Hijazi

2023

BPMJ

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PurposeThe aim of this research is to determine the impact of a learning organisation (LO) on developing quality improvement practices (QIPs) and to propose knowledge-sharing (KS) as a moderator which is anticipated to support the beneficial effect of a LO on QIP. A further objective is to establish whether training provision raises the abilities of healthcare organisations (HCOs) to attain greater standards of QIP via a LO and KS.Design/methodology/approachA total of 240 responses, obtained from employees working at private HCOs in Jordan, comprised the valid dataset. Structural equation modeling (SEM) was utilised for data analysis. Multigroup analysis (MGA) was performed to compare the impact of workers who had or had not undergone training.FindingsThe findings indicated that QIP was significantly enhanced by LO. HCOs with the objective of converting a KS-moderated LO could attain improved QIP standards, but within the surveyed establishments, this effect was only appreciated at modest degrees. By performing MGA, no variations were identified in the impact of workers.Practical implicationsManagers should place more emphasis on training and learning within HCOs. However, respondents did indicate that their establishments had notable degrees of KS, suggesting a potential strength that could be used positively by the managerial hierarchy.Originality/valueThis study encompasses an original contribution to contemporary scholarship in the field of knowledge management and quality through its examination of the moderating effect of KS on LO and QIP.

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Section: Literature Review 21 Learning Organisationmentioning

confidence: 90%

“…While previous research interprets the effect of LO on QIP (Thygeson et al. , 2021; Aurelio et al. , 2022; Flug et al.…”

Section: Introductionmentioning

confidence: 92%

Section: Knowledgesharing and Quality Improvementmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 96%

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The moderating effect of knowledge-sharing on learning organisation and quality improvement practices

Hijazi

2023

BPMJ

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Establishing the UHB doctor wellbeing group as a model for sustainable change in improving resident doctor wellbeing

Thoburn,

Hancox,

Landells

et al. 2025

Future Healthcare Journal

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Investigating the impact of a multicomponent positive participatory organisational intervention on burnout in New Zealand emergency department staff: a prospective, multisite, before and after, mixed methods study

Nicholls,

Anderson,

Jarden

et al. 2024

BMJ Open

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IntroductionThe well-being of healthcare workers (HCWs) is critical to providing excellent care. Recent evidence concerns the well-being of emergency department (ED) HCWs in New Zealand, with high levels of burnout found in a 2020 survey. This threat to providing high-quality acute care warrants improvement interventions. The causes of burnout are complex and multifactorial, the solutions are not straightforward.Methods and analysisA prospective, multisite, before and after, mixed methods study assessing a multicomponent intervention, adaptable to local context, that targets three organisation levels (the individual, the group and the system levels) and meaningfully involves frontline HCWs may reduce HCW burnout and improve HCW well-being. Individual HCWs will choose from three individual-level psychological interventions and participate in those most appropriate for them. Local champions will decide which group-level intervention their ED will use. The system-level intervention will build capacity and capability for quality improvement (QI) with QI training and the establishment of a Quality Improvement Learning System. This system-level intervention has several important features that may ultimately empower HCWs to contribute to improving the quality of ED healthcare.We will enrol nine EDs, from which there will be at least 900 HCW participants. EDs will be enrolled in three waves from March 2023 to April 2024, with interventions taking place in each ED over 12 months.Methods of assessment will include baseline and repeat survey measures of burnout and well-being. Process evaluation at each ED will provide details of context, the intervention and the fidelity of the implementation.Ethics and disseminationEthics committee approval was provided, with locality approval at each site.Individual site feedback will be provided to each ED and executive leadership. Dissemination of findings will be through publication in peer-reviewed journals, presentation at national and international scientific meetings and through national healthcare quality bodies.Trial registration numberAustralia New Zealand Clinical Trials Registry (ACTRN12623000342617).

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Using quality improvement to deliver a systematic organisational approach to enjoying work in healthcare

Cited by 6 publications

References 0 publications

The moderating effect of knowledge-sharing on learning organisation and quality improvement practices

The moderating effect of knowledge-sharing on learning organisation and quality improvement practices

Establishing the UHB doctor wellbeing group as a model for sustainable change in improving resident doctor wellbeing

Investigating the impact of a multicomponent positive participatory organisational intervention on burnout in New Zealand emergency department staff: a prospective, multisite, before and after, mixed methods study

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