2010
DOI: 10.1016/j.dss.2009.09.003
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Using text mining and sentiment analysis for online forums hotspot detection and forecast

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Cited by 419 publications
(210 citation statements)
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“…It is often used in determining the sentiment of a text. It encompasses studying peoples' attitudes, feelings and opinions towards a product, an event or organization computationally (Kasture & Bhilare, 2017;Li & Wu, 2010;Thomas, et al, 2011). It can be used to assess reviews posted by people online about their decisions regarding the food they consume, items the use and other issues affecting them.…”
Section: Introductionmentioning
confidence: 99%
“…It is often used in determining the sentiment of a text. It encompasses studying peoples' attitudes, feelings and opinions towards a product, an event or organization computationally (Kasture & Bhilare, 2017;Li & Wu, 2010;Thomas, et al, 2011). It can be used to assess reviews posted by people online about their decisions regarding the food they consume, items the use and other issues affecting them.…”
Section: Introductionmentioning
confidence: 99%
“…Nan Li & all wanted to analyze the emotional dimension by developing an algorithm that automatically identifies the emotional polarity of a text and then combines it with two Text mining techniques, namely k-means clustering and SVM [13]. This approach is based on the concept of a hotspot, which is used as a cluster center and is determined from the hotspot history.…”
Section: Svm (Support Vectormentioning
confidence: 99%
“…In reference [15][16] they have studied sentiment analysis and opinion mining from text and how it can be used for forecasting purposes. Sentiment analysis from social community forum blogs can reveal customers' opinion or emotion polarity about products and services.…”
Section: Customermentioning
confidence: 99%