“…The decision-making process is a determining factor in all organizations; its success resides in taking an appropriate decision with the information available. The organizations generate large amounts of information, but analysis must be organized and summarized, easy to revise, interpret and be on time (Ochoa Zezzatti, Romo, Bañuelos, Mendhizavili, Iztebegovic, & Hal, 2007)(Calleja Gómez, 2010 (Castro, Sifuentes, González, & Rascón, 2014). On the basis of the traditional reality, decision-making depends on the hierarchical level and its relationship with the goals established in the organizations, in which most of the time there is an ambiguous and uncertain environment where each of its processes inside, the role of information makes the difference between a decision made to permit the resolution of problems and offers an alternative solution, that could rise to a number of consequences not at all favorable (Hernández, Levín and Vázquez, 2011).…”