UX Professionals’ Definitions of Usability and UX – A Comparison Between Turkey, Finland, Denmark, France and Malaysia

Rajanen, Dorina; Clemmensen, Torkil; Iivari, Netta; İnal, Yavuz; Rızvanoğlu, Kerem; Sivaji, Ashok; Roche, Amélie

doi:10.1007/978-3-319-68059-0_14

Cited by 30 publications

(12 citation statements)

References 48 publications

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“…This concept of satisfaction of use was further conceptualized in the late 1990s in the form of user experience (UX), which characterizes the overall emotions and attitudes of users resulting from using a particular product, system, or service. However, while the HCI practitioners share a consensus on the definition of usability, they have not reached a consensus on the definition of UX [13].…”

Section: Usabilitymentioning

confidence: 99%

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Usability as Speculum Mundi: A Core Concept in Socio-technical Systems Development

Rajanen

2020

J. Complex Syst. Inform. Model. Q.

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Usability covers the breadth and depth of the rich interaction of users and technology in the socio-technical context. Though the concept of usability is well established, the integration of usability thinking in system development is challenging, partly due to the difficulty in understanding the importance of usability and justifying the costs incurred by usability work. This article aims to bring forth three fundamental attributes of usability that originate in classical architecture design, namely, utilitas, firmitas, and venustas. We provide a model of conceptualizing usability as speculum mundi, a lens through which the impacts of interaction at all levels of the organization and society can be identified by drawing parallels between the Vitruvian design principles and the paradigms of usability conceptualization. We restate the importance of the concept of usability in the context of socio-technical systems.

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Section: Usabilitymentioning

confidence: 99%

“…However, we also embrace the view that usability is like a living entity which adapts to its ecosystem; thus, the concept evolves in time to capture and hold new attributes and meanings (see e.g. [13], [25]).…”

Section: Usability In the Core Of Socio-technical Systems Developmentmentioning

confidence: 99%

Usability as Speculum Mundi: A Core Concept in Socio-technical Systems Development

Rajanen

2020

J. Complex Syst. Inform. Model. Q.

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“…Another survey was conducted and presented in [25] where 12 individuals were interviewed about their views on usability education and research. More recent and similar surveys have been conducted as well, such as the ones presented in [26] [27] [28].…”

Section: Related Workmentioning

confidence: 99%

Mobile Game Usability Practices in Arab Game Companies

Muhanna*¹

2020

IJITEE

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The mobile game industry is expanding rapidly in the Arab world. More companies are entering the market to develop mobile games for Arabic users. As the competition is increasing among these companies, a need to develop usable Arabic mobile games has raised as well. This paper investigates the mobile game usability practices in Arab game companies. In particular, it aims at studying the perception of mobile game usability to Arab game companies along its importance and utilized methods with a focus on heuristic evaluation. The investigation is based on surveying game companies in six Arab countries. Results have shown that the majority of surveyed companies conduct usability practices at different levels of engagement. Some companies use multiple methods of usability testing in multiple stages of the lifecycle, whereas others use less method and in late stages. Moreover, it has been found that the size of the company as well as the organization (in-house or outsourced) who conducts usability testing have an impact on the perception of game usability, its importance, and the selection of methods and tools used to conduct the testing. In addition, results have shown that heuristic evaluation is not a common practice among Arab game companies.

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“…Although more and more people accept and recognize the importance of UX, there is no consensus on the definition of user experience. Rajanen et al (2017) discussed the views of UX professionals on definitions of usability and UX. They compared the research results of different countries and socialcultural groups.…”

Section: Introductionmentioning

confidence: 99%

“…User experience focuses on the individual experience in relation to the use of a product. Rajanen et al (2017) believed that usability is now an established concept among UX professionals. Kocaballi et al (2019) reviewed the understanding of UX in conversation interface literature and examines six questionnaires commonly used to evaluate conversation systems, in order to evaluate the potential applicability of these questionnaires in measuring different UX dimensions in this context.…”

Section: Introductionmentioning

confidence: 99%

Measuring and Improving User Experience Through Artificial Intelligence-Aided Design

Yang

Wei

2020

Front. Psychol.

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This paper aims to propose a methodology for measuring user experience (UX) by using artificial intelligence-aided design (AIAD) technology in mobile application design. Unlike the traditional assistance design tools, AIAD focuses on the rational use of artificial intelligence (AI) technology to measure and improve UX since conventional data collection methods (such as user interview and user observation) for user behavior data are inefficient and time-consuming. We propose to obtain user behavior data from logs of mobile application. In order to protect the privacy of users, only a few dimensions of information is used in the process of browsing and operating mobile application. The goal of the proposed methodology is to make the deep neural network model simulate the user's experience in the process of operating a mobile application as much as possible. We design and use projected pages of application to train neural networks for specific tasks. These projected pages consist of the click information of all users in the process of completing a certain task. Thus, features of user behavior can be aggregated and mapped in the connection layers and the hidden layers. Finally, the optimized design is executed on the social communication application to verify the efficiency of the proposed methodology.

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UX Professionals’ Definitions of Usability and UX – A Comparison Between Turkey, Finland, Denmark, France and Malaysia

Cited by 30 publications

References 48 publications

Usability as Speculum Mundi: A Core Concept in Socio-technical Systems Development

Usability as Speculum Mundi: A Core Concept in Socio-technical Systems Development

Mobile Game Usability Practices in Arab Game Companies

Measuring and Improving User Experience Through Artificial Intelligence-Aided Design

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