Value-oriented public management in vulnerable societies: assessing the impact of Public Value Management practices in three Caribbean countries

Abstract

Innovative public management practices can greatly benefit citizens, but often fail due to a mismatch with the societal context. Public Value Management was developed in North America and Western Europe, emphasising public leadership, stakeholder involvement, and information sharing. This article examines whether these practices advocated in resilient societies which are large, egalitarian, and high trust also work in vulnerable societies which are small, hierarchical, and low trust. The article compares management practices at 16 public utilities in 3 Caribbean societies, concluding that Public Value Management can improve outcomes when applied comprehensively. Partial implementation, however, leads to worse outcomes instead.

Evaluations in the English-Speaking Commonwealth Caribbean Region: Lessons From the Field

“…The lingering effects of the region's colonial past are also visible in the manner in which the local population perceives the state and their willingness to engage and demand results from their leaders. The experience of those interviewed for this project confirms the findings of other authors (Douglas, 2016;Farias et al, 2016;Ragoonath, 2009) regarding the level of the citizens' distrust of the state and the leaders. As such, even though electoral participation rates have been high, many do not engage with the state or demand changes from the state during nonelectoral campaign periods.…”

Socioeconomic inequalities and the role of sectoral foreign aid in developing countries

“…Specifications (4) and (8) of Table 2 corroborate the argument that education aid is more sustainable when the quality of local governance is good (above the 75th percentile value in our sample), including effective public services and institutions that are more productive, transparent and responsive (Azam & Laffont, 2003; Qian, 2015). Good governance promotes a value‐orientated public management approach, which, in turn, can enable the provision of efficient and effective services to meet the changing needs of society through the efficient allocation of foreign aid capital (Douglas, 2016). Moreover, devoting more resources to the education sector potentially decreases income inequality at the two ends of the income distribution (the poor and rich groups of individuals) (Abdullah et al., 2015; Sylwester, 2002).…”

A Eficiência das Receitas Públicas e a Atuação da Mulher na Controladoria dos Estados Brasileiros

“…A necessidade de se obter maior eficiência e maior impacto dos gastos públicos tem ensejado um aprimoramento nos instrumentos e técnicas para tomada de decisão e para avaliação das políticas públicas no Dyeniffer Packer Eigenstuhler país (Costa & Castanhar, 2003;Jannuzzi, 2002), porém a população brasileira, de uma forma geral, não tem a cultura de buscar informações sobre o desempenho administrativo dos seus gestores (Diniz, Macedo & Corrar, 2012), destacando-se assim ainda mais a importância de se buscar meios que possam garantir a mensuração da eficiência das receitas públicas. Douglas (2016) argumenta que a gestão no setor público impacta diretamente nas vidas das pessoas. Dessa forma, sugere-se que a administração eficiente dos recursos públicos tende a estar associada à melhoria na vida da população (Silva et al, 2019).…”