Norovirus is a small RNA virus which causes the majority of outbreaks of infectious diarrhoea and vomiting. Outbreaks can occur in many settings including schools, military camps, cruise ships, hotels and hospitals. In the winter 2009-2010 surveillance in the UK revealed an increase in hospital outbreaks. Such outbreaks cause distress and discomfort to patients, and have the potential to cause serious disruption to the normal working of hospitals. This article describes some of the ways in which norovirus can disrupt a hospital’s normal business, and the consequences of such disruption. The case for investing in norovirus control is compelling.