Volunteer Tourists’ Motivation and Satisfaction: A Case of Batu Puteh Village Kinabatangan Borneo

Polus, Reni; Bidder, Christy

doi:10.1016/j.sbspro.2016.05.490

Cited by 15 publications

(16 citation statements)

References 15 publications

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“…Wisner, Stringfellow, Youngdahl, and Parker [92] argued that when potential volunteers hear positive comments (WOM) from current volunteers, they are more likely to engage in volunteer activities. Despite the importance of WOM as a means of recruiting volunteers, only a few studies have examined the WOM of volunteers as an outcome of volunteer satisfaction [92,93]. Of particular relevance to the present study, Wisner and colleagues [92] reported that volunteers' satisfaction is positively associated with the intent to recommend volunteer activities in nonprofit organizations to their friends and acquaintances.…”

Section: Outcomes Of Volunteer Satisfaction In Mega Sports Eventsmentioning

confidence: 74%

Determinants and Outcomes of Volunteer Satisfaction in Mega Sports Events

et al. 2019

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The role of volunteers is an important factor for the sustainability of mega sports events. Key issues in the literature on sports event volunteers are volunteer satisfaction and its determinants and outcomes. Therefore, the purpose of the current study was to investigate the effects of the fulfillment of volunteers’ psychological needs and Volunteer Management Practices (VMP) on overall volunteer satisfaction, and to test their conditional effects depending on volunteer involvement. Additionally, the present study aimed to examine the effects of volunteer satisfaction on future volunteer activity, word-of-mouth, and host city visitation. For these purposes, a survey was conducted with 2442 volunteers in the context of the 2018 PyeongChang Winter Olympics in South Korea. The results of a Latent Moderated Structural Equation (LMS) revealed that the fulfillment of volunteers’ general needs and volunteer satisfaction with the VMP have positive effects on overall volunteer satisfaction. Interestingly, these effects were differently moderated by the level of volunteer involvement. Overall volunteer satisfaction was found to positively affect future volunteering intention, spreading positive words regarding sports event volunteering, and intention to visit the host city as tourists. In conclusion, sports event managers need to design an optimal work environment that can fulfill volunteers’ psychological needs and improve VMP to enhance the sustainability of mega sports events.

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Section: Outcomes Of Volunteer Satisfaction In Mega Sports Eventsmentioning

confidence: 74%

Determinants and Outcomes of Volunteer Satisfaction in Mega Sports Events

et al. 2019

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“…Additionally, Wright (2013), after analyzing the perceptions, recognizes that there is still doubt on the part of the participant and guest about whether the true purpose of volunteering is altruism or personal purposes. Currently, Polus and Bidder (2016) agree that obtaining new experiences is more important than altruism when volunteering. On the other hand, Fuentes-Moraleda et al (2016) conclude that interaction with different cultures and personal enrichment are the main reasons for moving towards solidarity activities, unlike the professional development that in this study was one of the least valued attributes.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Motivations and Satisfaction of Volunteer Tourism for the Development of a Destination

Carvache‐Franco¹,

University-Ecuador²,

Carvache‐Franco³

et al. 2019

GTG

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“…A volunteer tourism excursion contains two main elements: tourism and volunteer services (Chen & Chen 2011). Volunteer tourists pay for a trip to a location chosen by them, where they have the opportunity to be engaged in a meaningful experience such as helping local communities, conserving environment, or supporting a research (Polus & Bidderb 2016). After Wearing (2001), volunteer tourism can be conceptualized as an alternative tourism and ecotourism .…”

Section: Volunteer Tourism Trendsmentioning

confidence: 99%

“…The importance of volunteer tourism has grown since the 1970s, but the greatest increase was reached during the late 20 th century (Polus & Bidderb 2016). Data indicate that 1 .6 million people have participated in volunteer tourism projects worldwide, and they spent between £832 million and £1.3 billion per year (Wearing 2013) .…”

Section: Volunteer Tourism Trendsmentioning

confidence: 99%

“…Usually, volunteers are altruistically motivated, but there are also egoistic motives -so, volunteer tourists usually have a double motivation: they want to do something beneficial for the host community and also want to reach personal development (Polus & Bidderb 2016). In accordance with Wearing (2001), volunteer tourists' motivation includes altruism, travel, adventure, personal growth, cultural exchange, learning, professional development, etc.…”

Section: Volunteer Tourist Motivationmentioning

confidence: 99%

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International Volunteers as Strangers in Szeklerland

Silló

2018

Acta Universitatis Sapientiae, Social Analysis

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This paper focuses on volunteer tourism, which is approached as a new phenomenon in a Romanian minority region, i.e. Szeklerland. Volunteer tourism has developed very fast in last decades at international level and mostly in the developed societies. As an alternative tourism form, it is very popular among the youth and gap-year students. Volunteer tourism is a kind of international volunteering which offers opportunity for someone to volunteer and travel at the same time in a foreign country. Volunteer tourism makes possible the meeting and collaboration between local community and international volunteers. As a new phenomenon in the case of Szeklerland, volunteer tourism was started here by a foreign person, originated from England, who has established himself in Miercurea Ciuc, Harghita County, Romania. In this region, this event was regarded as a strange action; here, local volunteering is also a new phenomenon. The communist rule had a negative effect on the developing of volunteer culture in Eastern Europe. Therefore, in the 21st century in Romania, volunteering is still a rare phenomenon. On the other hand, the presence of foreign volunteers in Szeklerland is an unusual phenomenon. Volunteer tourists are those who meet with locals and thereby are more close to the local people to whom these people speak in foreign languages, have foreign looks and cultures. Due to their lack of English language skills, local people and organizations do not know how to connect with them. So, international volunteering or volunteer tourism is that phenomenon which allows to meet different foreign cultures, where the common ground could be a commonly spoken language, i.e. the English.

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Volunteer Tourists’ Motivation and Satisfaction: A Case of Batu Puteh Village Kinabatangan Borneo

Cited by 15 publications

References 15 publications

Determinants and Outcomes of Volunteer Satisfaction in Mega Sports Events

Determinants and Outcomes of Volunteer Satisfaction in Mega Sports Events

Motivations and Satisfaction of Volunteer Tourism for the Development of a Destination

International Volunteers as Strangers in Szeklerland

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