Web Accessibility in Portuguese Museums: Potential Constraints on Interaction for People with Disabilities

Eusébio

Tourism and Hospitality Research

2021

Self Cite

Accessible tourism is a very important growth market that should not be ignored by the tourism industry, not only due to legal obligations and social responsibility but also because of business opportunities. However, people with special needs face various constraints in accessing tourism products. The absence of accessible information is one of the main barriers that people with special needs face when they intend to travel. The Internet represents one of the most important information sources in tourism. However, a limited number of studies examine the use of the Internet in the accessible tourism market, specifically website accessibility. To extend knowledge in this field, this study aims to analyse the website accessibility of hotels and Pousadas de Portugal located in the Central Region of Portugal. A sample of 306 websites was analysed based on Web Content Accessibility Guidelines (WCAG) 2.0, using automatic web diagnostic tools (AccessMonitor and TAW). This analysis was performed considering the A, AA and AAA conformance levels of WCAG. Findings reveal that the web accessibility level of the hotels analysed is low, with the ‘Perceivable’ and ‘Robust’ guidelines being the most critical. Moreover, there are differences in the web accessibility levels in terms of hotel category. Contrary to what was expected, the higher category hotels present the lowest level of web accessibility. These results can help hotel managers and web designers to improve communication with an important growth market – accessible tourism.

Section: Discussionsupporting

confidence: 90%

Section: Travel Constraints Of People With Disabilitiesmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

See 1 more Smart Citation

How diverse is hotel website accessibility? A study in the central region of Portugal using web diagnostic tools

Eusébio

Tourism and Hospitality Research

2021

Self Cite

“…inconvenient or distant places (Jun, Kyle, O'Leary, 2008;Li et al, 2011;Tian, Crompton, Witt, 1996). These cultural attractions have a tendency to be concentrated in large urban centers, so it tends to be easier and more convenient for residents to visit them because travel is faster, with more options and cheaper (Jun, Kyle, O'Leary, 2008) (structural constraints), or due to access difficulties caused by motor and physical disabilities of the visitor and the lack of response by the infrastructure (Jun, Kyle, O'Leary, 2008;Li et al, 2011;Teixeira et al, 2020;Tian, Crompton, Witt, 1996) (intrapersonal and structural constraints).…”

Section: The Cultural Tourist and Constraintsmentioning

confidence: 99%

Towards an interpretation of the Portuguese cultural tourist: Motivations and constraints

Ramires

Monteiro

Lopes

et al. 2022

Tour

The importance of cultural tourism for the development of tourist destinations has created a need for knowledge on both supply and demand sides, related to the motivations and constraints which can affect the decisions of the cultural tourist. The aim of this study is to develop and validate for the Portuguese tourists two scales to measure motivations to travel and its constraints, considering theories of needs and constraints, and to examine differences according to tourists’ socio-demographic characteristics. The scales were determined using a non-linear principal component analysis followed by bootstrap confirmatory factor analysis, and differences were examined using parametric tests. A six-dimensional model for motivations and a five-dimensional model for constraints were validated, both with good overall fit. Motives linked to culture, intellectual curiosity and cultural knowledge stand out with high levels of relevance. Lack of resources and other commitments are the most important constraints. Significant differences were found in almost all characteristics. The results reveal influential dimensions on travel decisions which are of utmost importance for the design of the cultural offer of destinations.

Proceedings of the 4th Vocational Education International Conference (VEIC 2022)

“…Several studies on website accessibility using automated evaluation tools have been conducted on websites of private institutions [9,10], higher educations [11,12], and governments [13][14][15]. However, no one has investigated the evaluation of inclusive vocational high schools.…”

Section: Introductionmentioning

confidence: 99%

Web Accessibility Analysis of Indonesia Inclusive Vocational High Schools

Iskandar¹,

Setiadi²,

Septiyanto³

et al. 2022

Students with disabilities have the same rights as normal students in accessing the inclusive vocational high school webs. This study aims to analyze the web accessibility of inclusive vocational high schools for students with disabilities. This research is a qualitative descriptive research. Website accessibility was analyzed using Taw, Wave, and Achecker. There are 42 inclusive vocational high school websites that will be the source of data. The results of the analysis of the 3 tools were then compared and described. Web accessibility of Indonesia inclusive vocational high schools using TAW, the most problems that arise are operable aspects, when using ACheker the most problems that arise are non-text content, and when using wave the most common problem is error contrast.