Web credibility assessment: Conceptualization, operationalization, variability, and models

Choi, Wonchan; Stvilia, Besiki

doi:10.1002/asi.23543

Cited by 141 publications

(148 citation statements)

References 89 publications

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“…In 2004, for example, Meola argued that evaluative checklists were difficult to implement in practice, and that such mechanistic approaches were at odds with critical thinking. Indeed, drawing on the communication, psychology, and human-computer interaction disciplines, a significant body of literature emerged in the early years of the 21 st century that focused instead on the cognitive aspects of evaluating the credibility of online information (for more extensive reviews of the literature, see Danielson, 2007, andChoi andStvilia, 2015).…”

Section: Theoretical Underpinningmentioning

confidence: 99%

Scottish citizens’ perceptions of the credibility of online political “facts” in the “fake news” era

Baxter

Marcella

Walicka

2019

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Purpose The purpose of this paper is to present the results of a study that explored public perceptions of the credibility of “facts and figures” contained within five social media posts produced by political parties in Scotland. Design/methodology/approach The study consisted of an online survey conducted in Spring 2017 (n=538). Respondents were asked to gauge the reliability of “facts” contained within the posts, to provide reasons for their answers, and to indicate how they might go about confirming or debunking the figures. Findings Less than half the sample believed the posts’ content would be reliable. Credibility perceptions were influenced by various factors, including: a lack of cited sources; concerns about bias or spin; a lack of detail, definitions or contextual information; personal political allegiance and trust; negative campaign techniques; personal experience of policy issues; and more intuitive judgements. Only small numbers admitted that they would not know how to find out more about the issues or would be disinclined to look further. The majority appeared confident in their own abilities to find further information, yet were vague in describing their search strategies. Originality/value Relatively little empirical research has been conducted exploring the perceived credibility of political or government information online. It is believed that this is the first such study to have specifically investigated the Scottish political arena.

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Section: Theoretical Underpinningmentioning

confidence: 99%

Scottish citizens’ perceptions of the credibility of online political “facts” in the “fake news” era

Baxter

Marcella

Walicka

2019

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“…Design has four elements namely information design (structure of the information), technical design (function of the site on a technical level, and search function), aesthetic design (looks, feel and professionality of the design) and interaction design (user experience, user interaction and navigation) [15]. The web credibility framework was extended by Choi and Stvilia [3] who divided each of the three categories (operator, content and design) into the two dimensions of trustworthiness and expertise, thereby forming what is called the Measures of Web Credibility Assessment Framework.…”

Section: Discussionmentioning

confidence: 99%

“…Consolidation. When consolidating the web credibility framework [15] and its extension [3] with the work on credibility assessment presented in the prior sections, one can say that the web credibility frameworks contribute to prominence as well as the interpretation. The web design contributes to the prominence or noticeability of the information.…”

Section: Discussionmentioning

confidence: 99%

“…To date, scholars in information literacy have developed checklists to assist users in assessing the credibility of online information, as well as various theories and models to describe how users evaluate information in practice [2][3][4][5]. These models highlight aspects such as the influence of the subjectivity of the user in evaluating content, the process of evaluation as well as the cognitive heuristics that users typically apply during evaluation.…”

Section: Introductionmentioning

confidence: 99%

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How Can Critical Thinking Be Used to Assess the Credibility of Online Information?

Zyl¹,

Turpin²,

Matthee³

2020

Lecture Notes in Computer Science

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The prevalence of unverified information on the internet and the associated potential adverse effect on society led to the development of a number of models and theories to assess the credibility of online information. Existing research consists of two diverse approaches: the first consists of checklist approaches or normative guidelines on how to assess the information whereas the second provides descriptive models and theories of how users actually go about when assessing credibility. The above mentioned approaches consider aspects related to the presentation and content of the information. However, the reasoning in the content is not a concern that is covered in these approaches. Critical thinking is considered an increasingly important 21st century work place skill. This paper investigates the potential value of using critical thinking in assessing the credibility of online information. The paper commences with an overview of existing approaches for assessing the credibility of online information. It then argues that the presence of a well-developed argument in online information to be an indication of credibility. Critical thinking also helps to evaluate the credibility of evidence. These thinking skills can be developed through training. It is shown how a group of first year Information Systems students were able to more critically engage with the content of online news after a course on critical thinking. This paper contributes to the literature on the assessment of the credibility of online information.

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“…Topology was also explored by Korfiatis, Poulos, and Bokos (2006), Rassbach, Pincock, and Mingus (2007), Kirtsis, Stamou, Tzekou, and Zotos (2010), Tzekou, Stamou, Kirtsis, and Zotos (2011), and Dalip, Gonçalves, Cristo, and Calado (2009), who added text style and readability as indicators. Other authors have proposed knowledge resources and guides for analyzing and developing quality measurement models (Choi & Stvilia, 2015;Stvilia, Twidale, Smith, & Gasser, 2008. Overall, methods to summarize quality indicators can be roughly classified as: (a) unsupervised (Dondio et al, 2006;Hu, Lim, Sun, Lauw, & Vuong, 2007) and (b) supervised (Rassbach et al, 2007;Xu & Luo, 2011).…”

Section: Quality Of Interconnected Contentmentioning

confidence: 99%

A wikification prediction model based on the combination of latent, dyadic and monadic features

Ferreira¹

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Considering repositories of web documents that are semantically linked and created in a collaborative fashion, as in the case of Wikipedia, a key problem faced by content providers is the placement of links in the articles. These links must support user navigation and provide a deeper semantic interpretation of the content. Current wikification methods exploit machine learning techniques to capture characteristics of the concepts and its associations. In previous work, we proposed a preliminary prediction model combining traditional predictors with a latent component which captures the concept graph topology by means of matrix factorization. In this work, we provide a detailed description of our method and a deeper comparison with a state-of-the-art wikification method using a sample of Wikipedia and report a gain up to 13% in F1 score. We also provide a comprehensive analysis of the model performance showing the importance of the latent predictor component and the attributes derived from the associations between the concepts. Moreover, we include an analysis that allows us to conclude that the model is resilient to ambiguity without including a disambiguation phase. We finally report the positive impact of selecting training samples from specific content quality classes.

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Web credibility assessment: Conceptualization, operationalization, variability, and models

Cited by 141 publications

References 89 publications

Scottish citizens’ perceptions of the credibility of online political “facts” in the “fake news” era

Scottish citizens’ perceptions of the credibility of online political “facts” in the “fake news” era

How Can Critical Thinking Be Used to Assess the Credibility of Online Information?

A wikification prediction model based on the combination of latent, dyadic and monadic features

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