Web sites of the Fortune 500 companies: Facing customers through home pages

Liu, Chang; Arnett, Kirk P.; Capella, Louis M.; Beatty, Robert C.

doi:10.1016/s0378-7206(97)00001-3

Cited by 166 publications

(87 citation statements)

References 8 publications

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“…A Web site is a new type of information technology. In the context of EC, the functions and features provided by companies' Web sites can be classi®ed into three phases of marketing: pre, on-line, and after sales [39]. Any EC activity ®ts within these three classi®cations.…”

Section: Specification Of Web Site Successmentioning

confidence: 99%

Exploring the factors associated with Web site success in the context of electronic commerce

Liu

Arnett

2000

Information & Management

Self Cite

1,156

567

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Section: Specification Of Web Site Successmentioning

confidence: 99%

Exploring the factors associated with Web site success in the context of electronic commerce

Liu

Arnett

2000

Information & Management

Self Cite

1,156

567

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“…MICA consists of three stages, incorporating three levels of business process -Web-based promotion, provision of information and services, and transaction processing. The three levels of business processes are similar to those proposed by Ho (1997) and Liu et al (1997). The stages of development provide a roadmap that indicates where a business or industry sector is in its development of Internet commerce applications.…”

Section: The Extended Model Of Internet Commerce Adoptionmentioning

confidence: 90%

Use of the Web for Destination Marketing by Regional Tourism Organisations in the Asia-Pacific Region

Burgess

Cooper

Alcock

et al. 2003

Seeking Success in E-Business

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Abstract:The information-intensive nature of the tourism and travel industry suggests an important role for Web technology in the promotion and marketing of destinations. This paper evaluates the level of Web site development in AsiaPacific Regional Tourism Organisations. The study uses the extended Model of Internet Commerce Adoption (eMICA) (Burgess and Cooper 2000), and highlights the utility of using interactivity to evaluate the relative maturity of commercial Web sites.

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“…Lohse and Spiller [32] reviewed user interface features in electronic shopping and made several recommendations for developing a B2C web site. Liu and Arnett [30] proposed a framework for designing quality B2C web sites. Hoffman and Novak [27] analyzed a few case studies to recommend several measures for improving B2C web sites.…”

Section: Literature Reviewmentioning

confidence: 99%

Review on Factors Affecting Quality of B2C Website

Chauhan¹,

Dalal²

2014

IOSRJEN

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-There has been a phenomenal growth in e-commerce in last few years and it still growing. The most successful and experienced companies related to E-Commerce realize that key determinant of success and failure of any website are not merely a web presence or low price but the delivery on high quality websites along with its security. A framework and model is required to attain the desired quality of website. Evaluation criteria include design, security, usability and performance for websites etc. This paper provides a review based on different authors to establish Quality. The main goal are identifying factors through different research papers and categorizing these factors.

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Web sites of the Fortune 500 companies: Facing customers through home pages

Cited by 166 publications

References 8 publications

Exploring the factors associated with Web site success in the context of electronic commerce

Exploring the factors associated with Web site success in the context of electronic commerce

Use of the Web for Destination Marketing by Regional Tourism Organisations in the Asia-Pacific Region

Review on Factors Affecting Quality of B2C Website

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