Wer nutzt HR-Outsourcing? Zentrale Strukturvariablen und ihr Einfluss auf die Nachfrage nach Personaldienstleistungen

Alewell, Dorothea; Bähring, Katrin; Canis, Anne; Hauff, Sven; Thommes, Kirsten

doi:10.1177/239700220802200402

Cited by 2 publications

(2 citation statements)

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“…As can be easily seen, the proportion of larger firms and firms from the Western German service sector is much higher in our database than in the distribution for the whole of Germany. Thus, our sample is not representative of Germany as a whole, but we can weigh the data and project the results for all members of the IHK (see also Alewell, Bähring, Canis, Hauff and Thommes 2008). Our empirical research design is quite complex, as it has to match the analytical framework with its process model and differing paths of the decision firms may choose.…”

Section: Databasementioning

confidence: 98%

Make-or-buy decisions regarding temporary agency work – an empirical analysis of the decision process and expected effects

Alewell

Hauff

2011

The International Journal of Human Resource Management

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Although the use of temporary agency work (TAW) in firms is heavily debated in the literature, the decision processes and motives behind using or not using TAW are often neglected or only analyzed in rough categories. We address these issues using a theoretical framework for HR outsourcing decisions. Specifically, we ask what triggers the decision about usage of TAW, whether firms have internal alternatives to using TAW, and what their expectations were when they made the decision. We focus on detailed expectations about the effects and analyze how users an d non-users of TAW differ in their respective expectations. Our analyses show that TAW is not a personnel service used by the majority of firms. Besides monetary costs, quality, and flexibility effects, stakeholder and transaction cost effects are relevant for the make-or-buy decisions. Users and non-users of TAW differ significantly in their expectations about some of the effect categories.

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Section: Databasementioning

confidence: 98%

Make-or-buy decisions regarding temporary agency work – an empirical analysis of the decision process and expected effects

Alewell

Hauff

2011

The International Journal of Human Resource Management

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“…The following persons were actively engaged in gathering the data and constructing the data set: Dorothea Alewell, Katrin Bähring, Anne Canis, Sven Hauff, and Kirsten Thommes. For a more extensive description of the data set, see Alewell et al (2008).…”

Section: Notesmentioning

confidence: 99%

HR outsourcing and service quality: theoretical framework and empirical evidence

Braun

Pull²,

Alewell³

et al. 2011

Personnel Review

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PurposeThe purpose of this article is to analyse the relationship between HR outsourcing and service quality by focusing on motivational and incentive aspects.Design/methodology/approachThe paper applies a game‐theoretic model of procurement decisions allowing for variable degrees of vertical integration and confronts the implications of its analysis with HR outsourcing data on a large sample of German firms.FindingsThe paper presents evidence for HR service quality being generally higher when procured from an external instead of an in‐house provider. Furthermore, the relationship between HR outsourcing and service quality is considerably stronger if the provided services are complex and if the potential for monitoring an internal provider is low.Practical implicationsThe findings have immediate practical implications concerning the make‐or‐buy decision of HR services: the more complex the HR service under consideration and the lower the potential to monitor its in‐house provision, the more attractive is the external provision of HR services.Originality/valueWhile most of the literature on HR outsourcing is based on transaction cost theory or follows a resource‐based approach, this paper uses a game‐theoretic model to analyse the make‐or‐buy decision of HR services, allowing the incentives of an internal or external provider to deliver high‐quality services to be focused on. Furthermore, for the empirical analysis the paper uses an original data set comprising more than 1,000 German firms.

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Wer nutzt HR-Outsourcing? Zentrale Strukturvariablen und ihr Einfluss auf die Nachfrage nach Personaldienstleistungen

Cited by 2 publications

References 24 publications

Make-or-buy decisions regarding temporary agency work – an empirical analysis of the decision process and expected effects

Make-or-buy decisions regarding temporary agency work – an empirical analysis of the decision process and expected effects

HR outsourcing and service quality: theoretical framework and empirical evidence

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