“…On the other hand, low-quality LMX relationships are based on a formal employment contract without extra benefits or advantages provided by leaders to employees, whereby employees feel obligated to perform the tasks required by contract only. Studies also show that high-quality LMX relationships can lead to productivity, satisfaction, commitment, and openness to leaders' influence (Nystrom, 1990;Scandura & Graen, 1984;Wilson, Sin, & Conlon, 2010). The outcomes of high-quality LMX relationships can benefit both the leaders and employees where positive experiences that arise from LMX create a reciprocal and continued series of positive exchanges between the firm and employees (e.g., Kacmar, Bachrach, Harris, & Zivnuska, 2011;Wilson et al, 2010).…”