“…Yildirim & D. Yildirim, 2007) highlighted the relevance of mobbing, conflicts, lack of rewards and recognition by superiors, work demands, work duration, difficulty in balancing work and family commitments, and work context factors. Other authors examined particularly interesting aspects, such as bureaucratic environments (Coates & Howe, 2015;Salmond & Ropis, 2005), the discrepancy between ideal and real work (Coates & Howe, 2015), risk of hazard and injuries related to workers' safety (Markwell & Wainer, 2009) and shift-work (Barnes-Farrell et al, 2008;McVicar, 2003;Tepas et al, 2004). Coates and Howe (2015), in terms of bureaucratic aspects, explained that instances in which staff report administrative issues as their primary concern reflect a contrasting nature of the work; this may conflict with the nurses' professional status while experiencing bureaucratic paperwork or other tasks as activities with which to recover emotional energies when they are feeling the strain of emotional labour.…”