What Do Competitive Intelligence Professionals Do? A Pilot Study

Abstract

Many people have trouble in conceptualizing what competitive intelligence (CI) professionals do. A systemic research is designed to understand how CI professionals work in real life. This paper reports the pilot phase of the project.Résumé : De nombreuses personnes ont de la difficulté à conceptualiser ce que font les professionnels de la veille concurrentielle. Une recherche systémique est conçue afin de comprendre comment les professionnels de la veille concurrentielle travaillent dans la vraie vie. Cette communication présente la phase préliminaire du projet.

Processo de inteligência competitiva e desempenho financeiro de comercializadoras de commodities agrícolas

“…A essência da IC está em lidar com o cenário competitivo utilizando informação como alicerce (Jin & Bouthillier, 2013). Trata-se de sistema operacional que coleta, desenvolve e conduz informação tácita e explícita para responsáveis por decisão (Barreto, 2017), que "deve fornecer a informação certa, no momento certo, de forma certa, à pessoa certa, para que tome decisão acertada" (Tarapanoff, Araujo Júnior, & Cormier, 2000, p. 77).…”

Towards a conceptual framework for provider information behaviour

“…In addition, Jin and Bouthillier (2007) identified information-centred, task-based work activities of monitoring the information environment, answering information requests, organising research projects and compiling publications. Also, Bouthillier and Shearer (2003) conceptualised the competitive information process by presenting six basic steps in an information processing model of competitive information cycle:…”

“…The development of the conceptual framework has been influenced by a variety of sources, some of which have been discussed earlier in this paper. In addition, Jin and Bouthillier (2007) identified information‐centred, task‐based work activities of monitoring the information environment, answering information requests, organising research projects and compiling publications. Also, Bouthillier and Shearer (2003) conceptualised the competitive information process by presenting six basic steps in an information processing model of competitive information cycle:identification of needs;acquisition of information;organisation, storage and retrieval;analysis;development of products; anddistribution of products.Prescott (1999) presented the competitive intelligence process as comprising planning and direction, collection of information, processing and storage of information, analysis and production of information, and dissemination of information.…”