What does ‘quality’ in higher education mean? Perceptions of staff, students and employers

Dicker, Rachel; García, Martha Jiménez; Kelly, Alison F.; Mulrooney, Hilda

doi:10.1080/03075079.2018.1445987

Cited by 127 publications

(124 citation statements)

References 16 publications

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“…Students, while being quite positive about teaching and learning methods, expressed uncertainty about the quality of education they receive (Dicker et al, 2019).…”

Section: Discussionmentioning

confidence: 99%

A Case Study of Graduate Quality: Subjective Opinions of Participants in the Sphere of Education

2020

European Journal of Contemporary Education

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The article considers the problem of graduate quality assessment from the perspective of various participants of the educational sphere. The research features the current state of education. It focuses on the national specifics that affect a particular model of education during its implementation. Modern education is characterized by interaction of several local educational environments and the adoption of innovative features of one national education system by other countries. The authors compared various national education systems and pointed out the following common traits: transformability, modelability, openness, and adaptability. As for the education of the early XXI century, it appeared to include the following characteristics. First, educational institutions satisfy people's needs for educational services. Second, the informative capacity of classes is increasing. Third, educational institutions are involved in the ranking process. The study features the opinions of employers, students, and professors regarding the quality of training of social specialists in the spheres of education, healthcare, and social protection. The paper describes advantages and disadvantages of various national education models. The authors stress the need for the development and implementation of a Russian national education model and formulate its key guidelines. They assessed the efficiency of the current education model via opinions of employers, students, and professors on the formation of professional competencies in students of Bachelor and Master Programmes. The opinions of the three groups of respondents underwent a comparative analysis. According to the employers, the level of professional training was higher in Masters than in Bachelors. The professors demonstrated a more critical attitude to the level of Bachelors and evaluated it as average. The students appeared more positive in their assessment of Bachelors, but they also evaluated Masters as more skilled than Bachelors. The obtained data can be used to develop technologies that could facilitate the educational process and improve the graduate quality in higher education institutions.

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“…Students, while being quite positive about teaching and learning methods, expressed uncertainty about the quality of education they receive (Dicker et al, 2019).…”

Section: Discussionmentioning

confidence: 99%

A Case Study of Graduate Quality: Subjective Opinions of Participants in the Sphere of Education

2020

European Journal of Contemporary Education

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“…Zhang et al (2019) provide the results of an experiment of increasing the accessibility (equality and social justice of applicants and undergraduates) and quality of higher education in China, based on which the scholars substantiate the expedience of increasing the quality for stimulating the development of the digital society and Industry 4.0. Dicker et al (2019) write that the very notion "quality" in higher education could be critically reconsidered in the modern society and economy, as it could be treated differently, depending on the context. For example, in the conditions of Industry 4.0, quality of higher education is based on mastering of digital competencies by students.…”

Section: Literature Reviewmentioning

confidence: 99%

Quality as the Basis of Effective Management of the Educational Market and a Goal of Development of Universities in the Conditions of Industry 4.0

Nabokikh¹,

Ryattel²,

Sanovich³

et al. 2020

IJQR

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The purpose of the article is to evaluate the effectiveness of managing the educational markets in the countries of the world that have the highest global competitiveness in the sphere of education, to determine and compare the factors of development of universities in the conditions of Industry 4.0 in these countries, and to develop recommendations for increasing the effectiveness of managing the educational market. For evaluating the effectiveness of managing the educational market, the authors' method is used, which is based on the classical formula of measuring effectiveness as a ratio of results and costs. For evaluating the susceptibility of the indicators of development of universities in the conditions of Industry 4.0 to the influence of various factors, the authors use the method of correlation analysis and the method of calculation of direct average. The information and analytical basis of the research includes the analytical and rating materials of CWUR, Legatum Institute, Online learning consortium, QS, Times Higher Education (THE) and World Bank for 2019. It is substantiated that quality is the basis of effective management of the educational market and is a goal of development of universities in the conditions of Industry 4.0. Growth of the volume of state financing of education and improvement of the macroeconomic environment will allow achieveing internationalization of education, but they have small influence on its results. Quality of education determines the effectiveness of the national market of education, but is hardly managed at the level of macro-economy.

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“…Staff too, have been identified as important (Thomas, 2015). We previously showed that students rate their relationships with teaching staff as a barometer of a high quality education (Dicker et al, 2017(Dicker et al, , 2018. Relationships with staff and belonging are important components of successful transition into higher education (Thomas, 2015;Carroll-Meehan & Howells, 2018).…”

Section: 'If You Don't Belong It Feels Quite Lonely'mentioning

confidence: 99%

Student perceptions of belonging at university: a qualitative perspective.

Kelly¹,

Mulrooney²

2019

NEW DIR TEACH PHYS SCI

Self Cite

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Belonging is multidimensional, personal and geographical in nature. Establishing a sense of belonging benefits students and institutions. This study sought to explore aspects of belonging from the student perspective. Data were collected using open text boxes within a questionnaire and an optional focus group. A total of 617 students participated of whom 85% completed the questionnaire. One focus group with 3 participants was held. Qualitative data highlighted personal and social aspects of belonging, and the benefits of belonging for successful study. The importance of belonging was not agreed universally but most students identified it as important, and felt that they personally belonged. Understanding what belonging means and what influences it is important to enhance student engagement and retention.

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What does ‘quality’ in higher education mean? Perceptions of staff, students and employers

Cited by 127 publications

References 16 publications

A Case Study of Graduate Quality: Subjective Opinions of Participants in the Sphere of Education

A Case Study of Graduate Quality: Subjective Opinions of Participants in the Sphere of Education

Quality as the Basis of Effective Management of the Educational Market and a Goal of Development of Universities in the Conditions of Industry 4.0

Student perceptions of belonging at university: a qualitative perspective.

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