What Frustrates Screen Reader Users on the Web: A Study of 100 Blind Users

Lazar, Jonathan; Allen, Aaron S.; Kleinman, Jason; Malarkey, Chris

doi:10.1080/10447310709336964

Cited by 268 publications

(162 citation statements)

References 26 publications

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“…For instance, if one of the emitters is not able to write quickly and if there are not ways to establish the turn to write, he could have problems to follow the rhythm of the conversation [7] [8]. Besides, screen reader users face other specific problems related to the web page's auto-refresh or updated content because it causes the restart of the screen reader [3]; the use of keyboard traps [4]; or the lack of support for text-to-speech or text-to-braille functions [5].…”

Section: Accessibility Barriers Of Chatsmentioning

confidence: 99%

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An Accessible Chat Prototype for Screen Reader Users in Mobile Devices

Calvo

Iglesias

Moreno

2013

Communications in Computer and Information Science

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Abstract. Chats present accessibility problems for screen reader users. This work presents a prototype of an accessible chat for Mobile Devices (MD). The main aim of this research is to remove the accessibility barriers that screen reader users face when they use a chat in a MD. Thus, this prototype is based on the requirements which have been elicited considering background research and with the use of Software Engineering (SE) and Human Computer Interaction (HCI) methods as well as accessibility standards and guidelines.

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Section: Accessibility Barriers Of Chatsmentioning

confidence: 99%

“…However, chats are not accessible for everybody [1]. For instance, screen reader users face accessibility barriers related to updated content without advising [2] and keyboard traps [3]. Furthermore, chats in MDs present additional accessibility barriers [4].…”

Section: Introductionmentioning

confidence: 99%

An Accessible Chat Prototype for Screen Reader Users in Mobile Devices

Calvo

Iglesias

Moreno

2013

Communications in Computer and Information Science

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“…propriate link text, mouse specific navigation structures also constitute navigation difficulties as pointed out by [20,19]. Appropriate examples from popular websites are chosen to portray navigation difficulties in the sections below.…”

Section: Complicated Navigationmentioning

confidence: 99%

Accessibility of E-Commerce Websites for Vision-Impaired Persons

Bose

Jürgensen

2014

Lecture Notes in Computer Science

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In this thesis accessibility problems with websites for vision-impaired persons are discussed in detail. General accessibility problems and those specific to e-commerce websites,especially on-line shopping websites are discussed. Accessibility problems are examined from the perspective of a screen reader user. As a solution to the accessibility problems identified, the WCAG 2.0 guidelines are reviewed and new changes are proposed to improve the existing guidelines. Enhanced solutions using tactile media capable of providing a better web browsing experience for vision-impaired persons are also discussed.

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“…A number of studies have examined website conformance to WCAG 1.0 guidelines (see Table 1). Lazar et al (2010) Websites from four European Union states Marincu and McMullin (2004) Nepal government websites Shah and Shakya (2007) Brazilian municipalities websites Freire, Bittar, and Fortes (2008) State legislative websites in the USA Fagen and Fagen (2004) University websites in the USA Bradbard, Peters, and Caneva (2010); Krach (2007) International university websites Kane, Shulman, Shockley, and Ladner (2007) Study about website quality, which focused on blind users Lazar, Allen, Kleinnman, and Malarkey (2007) Determined the accessibility levels over time of several websites arbitrarily chosen Lazar and Greenidge (2006) Spanish and North American university libraries Caballero, Faba, and De Moya (2009) Suggested some straightforward assessment models for the "cybermedia" Rodríguez, Codina, and Pedraza (2010) Revised the recommendations regarding credibility assessment and online information accessibility…”

Section: Critical Literature Reviewmentioning

confidence: 99%

Assessment of Web Content Accessibility Levels in Spanish Official Online Education Environments

Vila¹,

Ferrández²,

Ferri-Miralles³

2014

IES

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Diversity-based designing, or the goal of ensuring that web-based information is accessible to as many diverse users as possible, has received growing international acceptance in recent years, with many countries introducing legislation to enforce it. This paper analyses web content accessibility levels in Spanish education portals according to the international guidelines established by the World Wide Web Consortium (W3C) and the Web Accessibility Initiative (WAI). Additionally, it suggests the calculation of an inaccessibility rate as a tool for measuring the degree of non-compliance with WAI Guidelines 2.0 as well as illustrating the significant gap that separates people with disabilities from digital education environments (with a 7.77% average). A total of twenty-one educational web portals with two different web depth levels (42 sampling units) were assessed for this purpose using the automated analysis tool Web Accessibility Test 2.0 (TAW, for its initials in Spanish). The present study reveals a general trend towards non-compliance with the technical accessibility recommendations issued by the W3C-WAI group (97.62% of the websites examined present mistakes in Level A conformance). Furthermore, despite the increasingly high number of legal and regulatory measures about accessibility, their practical application still remains unsatisfactory. A greater level of involvement must be assumed in order to raise awareness and enhance training efforts towards accessibility in the context of collective Information and Communication Technologies (ICTs), since this represents not only a necessity but also an ethical, social, political and legal commitment to be assumed by society.

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What Frustrates Screen Reader Users on the Web: A Study of 100 Blind Users

Cited by 268 publications

References 26 publications

An Accessible Chat Prototype for Screen Reader Users in Mobile Devices

An Accessible Chat Prototype for Screen Reader Users in Mobile Devices

Accessibility of E-Commerce Websites for Vision-Impaired Persons

Assessment of Web Content Accessibility Levels in Spanish Official Online Education Environments

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