While previous studies have investigated the impact of frustration on computer users' mood as well as the causes of frustration, no research has ever been conducted to examine the relationship between computer frustrations and mood change for users with visual impairment. In this paper, we report on a study that examined the frustrating experiences and mood change of 100 participants, all with visual impairments, when they were browsing the web. The result shows that frustration does cause the participants' mood to deteriorate. However, the amount of time lost due to frustrating situations does not have a significant impact on users' mood, which is very different from the previous research on users without visual impairment. The impact on work seems to have the greatest impact on user mood.
Greensboro, where he also serves as the Academic Sustainability Coordinator and on the faculty committee for the Environmental Studies Program. After earning a B.A. in music and a B.S. in environmental studies from Tulane, he received the Ph.D. from Harvard with a dissertation on the nineteenth-century reception of Beethoven in Italy. He is currently coediting a volume of ecomusicology essays for Routledge and co-authoring The Tree that became a Lute: Musical Instruments, Sustainability and the Politics of Natural Resource Use (University of Illinois Press). As a winner of the Rome Prize, he spent 2011-2012 at the American Academy in Rome.
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