1999
DOI: 10.1080/0268051990140104
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What is Important to Distance Education Students?

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Cited by 8 publications
(6 citation statements)
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“…Studies found that students valued the online learning experience (Schoech & Helton, 2002;Wright, Marsh, & Miller, 2000). Prompt feedback and the ability to interact with the tutor were found to be the most significant contributors to student satisfaction in online instruction (Arbaugh, 2000;Swan, 2001), in addition to convenience and flexibility (Arbaugh, 2000;Burnett, 2001;Motiwalla & Tello, 2000;Rangecroft, gilroy, Long, & Tricker, 1991). Perceptions of the level of institutional technical-support services also affected behavioural intention (Lee, 2010;Rangecroft et al, 1991).…”
Section: Satisfaction With the Quality Of Servicementioning
confidence: 99%
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“…Studies found that students valued the online learning experience (Schoech & Helton, 2002;Wright, Marsh, & Miller, 2000). Prompt feedback and the ability to interact with the tutor were found to be the most significant contributors to student satisfaction in online instruction (Arbaugh, 2000;Swan, 2001), in addition to convenience and flexibility (Arbaugh, 2000;Burnett, 2001;Motiwalla & Tello, 2000;Rangecroft, gilroy, Long, & Tricker, 1991). Perceptions of the level of institutional technical-support services also affected behavioural intention (Lee, 2010;Rangecroft et al, 1991).…”
Section: Satisfaction With the Quality Of Servicementioning
confidence: 99%
“…Prompt feedback and the ability to interact with the tutor were found to be the most significant contributors to student satisfaction in online instruction (Arbaugh, 2000;Swan, 2001), in addition to convenience and flexibility (Arbaugh, 2000;Burnett, 2001;Motiwalla & Tello, 2000;Rangecroft, gilroy, Long, & Tricker, 1991). Perceptions of the level of institutional technical-support services also affected behavioural intention (Lee, 2010;Rangecroft et al, 1991). In fact, one of the most important barriers to e-learning was found to be the lack of technical support (Schifler, 2000;Shannon & Doube, 2004).…”
Section: Satisfaction With the Quality Of Servicementioning
confidence: 99%
“…Hay multitud de estudios que se han dedicado a buscar similitudes y diferencias entre el aprendizaje presencial y el aprendizaje virtual (Freitas et al, 1998;Rangecroft et al 1999;Powers y Guan, 2000;Barberà et al, 2001, y Wilson y Weiser, 2001). Muchos de ellos se han dedicado, en parte, a identificar los aspectos diferenciales entre la presencialidad y la virtualidad y, más específicamente, a caracterizar los factores del contexto virtual que van a condicionar el proceso de aprendizaje del estudiante.…”
Section: El Estudiante Competente En La Educación Virtualunclassified
“…The first major decision we had to make was which aspects to include on the template pro forma. To counter a common criticism of evaluation instruments that they measure only what the providers think important about their service or product (see Rangecroft et al, 1999), an extensive exercise was undertaken to produce a comprehensive list of factors that students considered important about a distance education course. This involved brainstorming with several groups of students to produce a long list of factors.…”
Section: Msc Inmentioning
confidence: 99%