When Accreditation Standards Change: Factors Affecting Differential Responsiveness of Public and Private Organizations.

Casile, Maureen; Davis-Blake, Alison

doi:10.2307/3069291

Cited by 93 publications

(15 citation statements)

References 40 publications

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“…Industries such as school education, [ 2 ] universities, [ 3 , 4 ] software manufacture, [ 5 ] the seafood sector, [ 6 ] and ambulance services [ 7 ] have embraced accreditation, standard setting, and surveying processes. Accreditation has been applied to laboratories, [ 8 ] management systems, [ 9 ] products,[ 10 ] medical curricula, [ 11 ] and staff competencies [ 12 ]. Essentially, the core concerns addressed by the processes of accreditation are whether organizations satisfy pre-designated standards, are regularly examined and continuously improved, and the extent to which customer satisfaction is met or enhanced [ 13 ].…”

Section: Introductionmentioning

confidence: 99%

Strengthening organizational performance through accreditation research-a framework for twelve interrelated studies: the ACCREDIT project study protocol

et al. 2011

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BackgroundService accreditation is a structured process of recognising and promoting performance and adherence to standards. Typically, accreditation agencies either receive standards from an authorized body or develop new and upgrade existing standards through research and expert views. They then apply standards, criteria and performance indicators, testing their effects, and monitoring compliance with them. The accreditation process has been widely adopted. The international investments in accreditation are considerable. However, reliable evidence of its efficiency or effectiveness in achieving organizational improvements is sparse and the value of accreditation in cost-benefit terms has yet to be demonstrated. Although some evidence suggests that accreditation promotes the improvement and standardization of care, there have been calls to strengthen its research base.In response, the ACCREDIT (Accreditation Collaborative for the Conduct of Research, Evaluation and Designated Investigations through Teamwork) project has been established to evaluate the effectiveness of Australian accreditation in achieving its goals. ACCREDIT is a partnership of key researchers, policymakers and agencies.FindingsWe present the framework for our studies in accreditation. Four specific aims of the ACCREDIT project, which will direct our findings, are to: (i) evaluate current accreditation processes; (ii) analyse the costs and benefits of accreditation; (iii) improve future accreditation via evidence; and (iv) develop and apply new standards of consumer involvement in accreditation. These will be addressed through 12 interrelated studies designed to examine specific issues identified as a high priority. Novel techniques, a mix of qualitative and quantitative methods, and randomized designs relevant for health-care research have been developed. These methods allow us to circumvent the fragmented and incommensurate findings that can be generated in small-scale, project-based studies. The overall approach for our research is a multi-level, multi-study design.DiscussionThe ACCREDIT project will examine the utility, reliability, relevance and cost effectiveness of differing forms of accreditation, focused on general practice, aged care and acute care settings in Australia. Empirically, there are potential research gains to be made by understanding accreditation and extending existing knowledge; theoretically, this design will facilitate a systems view of accreditation of benefit to the partnership, international research communities, and future accreditation designers."Accreditation of health-care organisations is a multimillion dollar industry which shapes care in many countries. Recent reviews of research show little evidence that accreditation increases safety or improves quality. It's time we knew about the cost and value of accreditation and about its future direction." [Professor John Øvretveit, Karolinska Institute, Sweden, 7 October 2009]

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Section: Introductionmentioning

confidence: 99%

Strengthening organizational performance through accreditation research-a framework for twelve interrelated studies: the ACCREDIT project study protocol

et al. 2011

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“…They may also use training guarantee schemes, financial incentives for investment in management skills, and the development of national training standards (Luo, 2006; Mendel, 2006). These standards and certification processes are an example of institutionalized normative and cultural control (Casile & Davis-Blake, 2002).…”

Section: Synthesis Of Findingsmentioning

confidence: 99%

An Ecosystems Perspective on International Human Resource Development: A Meta-Synthesis of the Literature

Garavan

McCarthy

Carbery

2019

Human Resource Development Review

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There has been significant growth of interest in both international human resource development (IHRD) and ecosystems research. Both literatures highlight important characteristics of each concept; however, to date, they have not yet been linked. We propose an ecosystem perspective as an important framework to understand IHRD. Ecosystems emphasize interdependencies, actor centrality, bargaining power, and relationships between actors as important in shaping IHRD. We utilize a meta-synthesis of the IHRD literature to identify content and process dimensions of an IHRD ecosystem. We conclude with a discussion of implications for IHRD research.

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“…How an organization responds to changes in the institutional environment is triggered by external and internal factors (George et al, 2006; Oliver, 1992). Studies examining external factors researched organizational responses to institutional change (Lawrence, Hardy, & Phillips, 2002) and how resources and capabilities of organizations affected these responses (Casile & Davis-Blake, 2002; Kostova & Roth, 2002). Less attention was paid to internal factors that shape organizational responses to institutional pressures (George et al, 2006).…”

Section: Literature Review: Emotions Management and Sustainabilitymentioning

confidence: 99%

Leading Organizations Through the Stages of Grief

Friedrich

Wüstenhagen

2016

Business & Society

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This conceptual article theorizes about the effect of emotions of individual organizational leaders during a period of sustainability-related upheaval within an industry. To illustrate the effect of emotions, it proposes to draw on the model of five stages of grief by Elisabeth Kübler-Ross, a conceptual framework describing terminally ill patients’ responses to their impending death. The authors adapt Kübler-Ross’s taxonomy and use anecdotal evidence from grieving top managers of energy companies in response to the nuclear phase-out in Germany. The article conceptualizes the influence of emotions in the decision-making process of key agents in response to institutional pressures in their field. The article suggests that focusing on emotional influences will add an important dimension to the analysis of sustainability strategies, and discuss implications for further research at an individual and organizational level.

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When Accreditation Standards Change: Factors Affecting Differential Responsiveness of Public and Private Organizations.

Cited by 93 publications

References 40 publications

Strengthening organizational performance through accreditation research-a framework for twelve interrelated studies: the ACCREDIT project study protocol

Strengthening organizational performance through accreditation research-a framework for twelve interrelated studies: the ACCREDIT project study protocol

An Ecosystems Perspective on International Human Resource Development: A Meta-Synthesis of the Literature

Leading Organizations Through the Stages of Grief

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