When digital government matters for tourism: a stakeholder analysis

Kalbaska, Nadzeya; Janowski, Tomasz; Estévez, Elsa

doi:10.1007/s40558-017-0087-2

Cited by 34 publications

(15 citation statements)

References 42 publications

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“…Japan encourages tourism diversification with its slogan "Tourism Vision to Support the Future of Japan" (JTA, 2016a(JTA, , 2016b, while Taiwan has a focus on the tagline "Tourism 2020-Taiwan Sustainable Tourism Development Program" (MOTC, 2019). Both countries promoting tourism to Muslim tourists on the website in an attractive and informative way (Kalbaska et al, 2017;Lee, 2017;Le and Pishva, 2015). Halal tourism in non-Islamic countries is about providing services and facilities that are in line with Muslim tourists' values and norms.…”

Section: Control Variablesmentioning

confidence: 99%

The determinants of Muslim travellers’ intention to visit non-Islamic countries: a halal tourism implication

Aji

Muslichah

Seftyono

2020

JIMA

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Purpose Many non-Islamic countries are approaching halal tourism as the tourism strategy. However, studies examining Muslims’ attitudes and intentions to visit non-Islamic countries remain scarce. The purpose of this study is to test what factors influence Muslims’ intention to visit non-Islamic countries by considering their perception of halal risk and Islamic value of non-Islamic country destinations. Design/methodology/approach By distributing questionnaires to Muslim respondents, in total, this study collected 436 respondents. The hypotheses are tested using a structural equation modeling approach. Findings Results revealed that religiosity significantly affects perceived risk, but it does not have an effect on perceived Islamic values and attitude. It is also found that Muslims’ intention to visit non-Islamic countries are mainly influenced by their attitudes. Perceived halal risk and Islamic value strongly affected their attitudes toward non-Islamic countries. Interestingly, the results show that Muslims’ intention to visit non-Islamic countries is not directly influenced by perceived halal risk and Islamic value but indirectly through attitudes. Research limitations/implications The equal distribution of respondents becomes the main challenge to achieve. It cannot be controlled by researchers. Thus, the disproportionate respondents’ distribution in terms of age, gender, occupation and, most importantly, the country selection becomes the limitation of this study. Originality/value This study contributes to the literature by evaluating perceived Islamic value and perceived halal risks in influencing Muslims’ intention to visit non-Islamic country destinations.

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Section: Control Variablesmentioning

confidence: 99%

The determinants of Muslim travellers’ intention to visit non-Islamic countries: a halal tourism implication

Aji

Muslichah

Seftyono

2020

JIMA

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“…There were a number of differences between the types of clubs, as well as the origins of the participants. More recent studies of interactivity have focussed on interactive decision-making tasks to find a destination to travel as a group (Delic et al , 2018) and the impact of digital technology on public governance processes for destination management (Kalbaska et al , 2017).…”

Section: Type Of Processingmentioning

confidence: 99%

Progress on technology use in tourism

Cai

Richter

McKenna

2019

JHTT

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Purpose With the rapid development and implementation of cutting-edge information technologies in tourism and hospitality, it is necessary to update the progress of technology use in the past 18 years and set up research agenda for future research. By adopting information systems (IS) as a reference discipline, this paper aims to create a literature review of technology and tourism papers around the theme of use. Design/methodology/approach Following the systematic literature review process of Aguinis et al. (2018), 314 papers were downloaded to determine how they applied the concept of technology use. Findings Three themes about technology use emerged: types of processing, organisational use and users. Among various types of technology processing, interactive and online are largely addressed in the tourism and hospitality literature. The organisational use theme explores how the competitive and strategic use of technology provides management support for organisations. There was a large amount of research focussed on direct users, such as individual characteristics, user attitudes and user behaviour. The theories of technology acceptance model and unified theory of acceptance and use of technology have been widely applied in these studies. Originality/value This paper provides a review of key issues which has been discussed in tourism research in relation to technology use. By applying the scheme developed in the IS discipline, this study provides new insights into the development of technology in tourism. In addition, it also gives us the opportunity to suggest a research agenda by identifying research gaps and future research collaboration opportunities between these two fields.

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“…It also became evident that while an author can be prominent in the co-authorship network, it might not be prominent in the co-citation network, as the initial publication was co-authored by influential authors whose other works are being cited more often. This can be seen in the case of Kalbaska et al (2017) co-authoring with Janowski, Estevez and Cantoni which is very central in the co-authorship analysis; however, within the co-citation analysis, this work has not been cited along with other works. An explanation could be that government involvement in smart tourism planning seems as of now less of a research concern.…”

Section: Discussionmentioning

confidence: 99%

A bibliometric analysis of knowledge development in smart tourism research

Johnson

Samakovlis²

2019

JHTT

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Purpose The purpose of this paper is to examine the production of smart tourism knowledge, thereby revealing the development of the concept through collaborative networks. Design/methodology/approach A bibliometric analysis, which enables visual mapping and observation of the domain, was conducted using journal articles retrieved during the period of 2000 to 2018. Findings The understanding of smart tourism is shaped and enhanced through collaborative network of researchers. As the domain develops, its reach expands across different networks as well as core themes. Research limitations/implications Data for the study was generated from English-written journal articles that were produced from a database search of specific keywords associated with smart tourism. Practical implications Findings can prove useful to academic researchers and industry practitioners to aid their understanding of smart tourism research development, identify the underlying context and aid in coherent development of the concept. Originality/value The paper is one of the first articles to provide a greater understanding of smart tourism as a research topic by examining its evolution in an academic context through bibliometric analysis.

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When digital government matters for tourism: a stakeholder analysis

Cited by 34 publications

References 42 publications

The determinants of Muslim travellers’ intention to visit non-Islamic countries: a halal tourism implication

The determinants of Muslim travellers’ intention to visit non-Islamic countries: a halal tourism implication

Progress on technology use in tourism

A bibliometric analysis of knowledge development in smart tourism research

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