Purpose Drawing upon the theoretical framework of the service-dominant (S-D) logic, value co-creation and social practices, this paper aims to investigate how value is co-created among guests, hosts and the wider local community in the sharing economy context of Airbnb. Design/methodology/approach A qualitative enquiry through an online content analysis was applied to thematically analyse Airbnb online guest reviews to explore the value-co-creation practices in local tourist experiences in Jamaica. Findings Based on Airbnb guest and host engagements, a theoretical framework emerges, depicting integrated operant and operand resources, host–guest value co-creation practices embedded in the destination’s authentic culture and specific value outcomes. Research limitations/implications Being grounded in the geographical and cultural context of Airbnbs in Jamaica, the findings are transferable to similar platforms of the sharing economy, tourism contexts and destinations. Practical implications Critical implications unfold for Airbnb accommodation providers, destination stakeholders and policymakers by revealing a specific set of nuanced social practices that need to occur for local authentic experiences and value to be co-created among guests, hosts and the wider local community. Originality/value The paper makes an original contribution to knowledge by being one of the first studies to apply a S-D logic lens to the Airbnb sharing economy. It breaks down resource integration, host – guest value co-creation practices and value outcomes that occur for experiences and value to emerge in an Airbnb hospitality context.

Purpose The purpose of this paper is to examine the production of smart tourism knowledge, thereby revealing the development of the concept through collaborative networks. Design/methodology/approach A bibliometric analysis, which enables visual mapping and observation of the domain, was conducted using journal articles retrieved during the period of 2000 to 2018. Findings The understanding of smart tourism is shaped and enhanced through collaborative network of researchers. As the domain develops, its reach expands across different networks as well as core themes. Research limitations/implications Data for the study was generated from English-written journal articles that were produced from a database search of specific keywords associated with smart tourism. Practical implications Findings can prove useful to academic researchers and industry practitioners to aid their understanding of smart tourism research development, identify the underlying context and aid in coherent development of the concept. Originality/value The paper is one of the first articles to provide a greater understanding of smart tourism as a research topic by examining its evolution in an academic context through bibliometric analysis.

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Destination practitioners and scholars have recognised the increasing importance of technologies, resulting in the implementation of smart tourism initiatives to overcome destination challenges before and during the COVID-19 pandemic period. While smart destinations are predominantly deemed to be technology-oriented, there have been calls for more collaborative and human-oriented forms of tourism development. This paper adopts a path dependence approach to explore the development of smart destinations and specifically why some smart destinations do not follow a technology path. The data were collected through semi-structured interviews with stakeholders involved in smart initiatives in Ljubljana, Slovenia. The findings illustrated that smart development draws on resources and activities associated with the past, which was confirmed by identifying the constitutive features of the path. Ljubljana's sustainability path significantly influenced its smart development, which challenges the underlying predominant assumption of smart being equated with digitisation. Developers can use the findings to hasten the implementation of smart initiatives while also being mindful that paths can restrict practitioners' ability to change the focus of smart developments.