When minutes matter: A university emergency notification system dataset

Menn, Mindy; Payne-Purvis, Caroline; Chaney, Beth H.; Chaney, J. Don

doi:10.1016/j.dib.2021.106910

Cited by 2 publications

(2 citation statements)

References 8 publications

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“…The results of this study support the theory that has been put forward by (Djafar et al, 2019;Gilbert et al, 2018;Menn et al, 2021) that there are three things that determine customer satisfaction, namely service quality, price, and promotion. Customer satisfaction is very important for the company because if the customer is satisfied then the company will last a long time.…”

Section: Discussionsupporting

confidence: 89%

The Effect of Service Quality, Price, and Promotion on Customer Satisfaction Of Futry Bakery & Cake Branch in Gowa

Rijal

Sahade

Nurhalisah

2022

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This research is a quantitative research that aims to 1) Knowing the partial effect of service quality on customer satisfaction Futry bakery & cake branch in Gowa, 2) Knowing the partial effect of price on customer satisfaction Futry bakery & cake branch in Gowa, 3) Knowing the partial effect of promotion on customer satisfaction Futry bakery & cake Gowa branch, and 4) Knowing the simultaneous effect of service quality, price, and promotion on customer satisfaction Futry bakery & cake branch in Gowa. questionnaires. The data analysis technique used instrument testing (validity test and reliability test), classical assumption test (normality test, heteroscedasticity test, and multicollinearity test), and hypothesis testing (partial test (t test), determinant test (R2), and simultaneous test ( test f). The results of hypothesis testing show 1) there is a positive and significant effect of service quality on customer satisfaction with the regression coefficient having a positive value of 0.151 and a significance value of 0.000 < 0.05, 2) there is a positive and significant effect of price on customer satisfaction with the regression coefficient having a positive value. of 0.285 and a significance value of 0.032 < 0.05, 3) there is a positive and significant effect of promotion on customer satisfaction with the regression coefficient having a positive value of 0.318 and a significance value of 0.000 < 0.05, and 4) there is a simultaneous influence on service quality, price , and promotion of customer satisfaction with a calculated F value of 41,695 and a significance value of 0.000 < 0.05.

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Section: Discussionsupporting

confidence: 89%

The Effect of Service Quality, Price, and Promotion on Customer Satisfaction Of Futry Bakery & Cake Branch in Gowa

Rijal

Sahade

Nurhalisah

2022

View full text Add to dashboard Cite

show abstract

“…Emergencies in cities pose significant challenges, with their negative impacts reverberating throughout society when critical situations are not properly handled. Typically, a deeper understanding of urban infrastructure can play a crucial role in mitigating these negative effects [ 2 , 3 ], with geo-referenced systems emerging to provide more comprehensive knowledge about the city's resilience and safety [4] . Moreover, a better understanding of urban infrastructure allows for the implementation of proactive measures, such as strengthening critical structures and establishing robust communication networks, usually performed by well-informed public agents.…”

Section: Objectivementioning

confidence: 99%