“…Concerning the role of legal intermediaries, it seems useful to recall that socio-legal scholars have created this concept of 'legal intermediaries' to designate actorslawyers or non-legal professionalswho assist ordinary people in transforming their grievance into an appeal to the courts (Sarat and Felstiner, 1989;Kritzer, 1990;Spire and Weidenfeld, 2011;Lejeune and Orianne, 2014;Billows et al, 2019;Pélisse, 2019;Talesh and Pélisse, 2019). A new field of research has emerged that studies the wide range of people who, although they are not legal professionals, perform the function, roles and activities of legal intermediariesfor example, insurers (Talesh, 2015), safety engineers in research laboratories (Pélisse, 2017) or union delegates (Guillaume, 2018b). Our theoretical approach draws on this literature, but it differs from previous works in two ways.…”