Whom do we include and when? participatory design with vulnerable groups

Hodson, Elise; Svanda, Annukka; Dadashi, Nastaran

doi:10.1080/15710882.2022.2160464

Cited by 14 publications

(4 citation statements)

References 19 publications

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“…Still, PD also has limitations for addressing the challenges stemming from marginalized contexts, which requires effective social marketing strategies to overcome. Our study contributes to the emerging dialogue on PD with marginalized users (Hodson et al , 2023) and widens the scope of studies on transformative social marketing and innovation (Avelino et al , 2019; Lefebvre, 2012; Singh et al , 2015; Zainuddin and Gordon, 2020). The findings also provide practical insights for PD practitioners on how designers can learn from diverse PD practices in the context of economically marginalized people.…”

Section: Introductionmentioning

confidence: 84%

“…Moreover, existing studies on PD often focus on specific short-term design projects, whereas studies on long-term or full-scale projects are less available (Andersen et al , 2015; Smith and Iversen, 2018). Therefore, more knowledge is needed on how PD projects develop over time and how stakeholders are involved in different stages of the innovation process (Hodson et al , 2023). More insights are also needed on how social innovators adjust their approaches to navigate the limitations of the institutional context in which they operate and how opportunities for creating social value are formulated within complex institutional frameworks involving multiple stakeholders (Avelino et al , 2019; Hussain et al , 2012; Pel et al , 2020; Truong et al , 2019).…”

Section: Introductionmentioning

confidence: 99%

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Transformative social marketing and social innovation for sustainable development through participatory design with economically marginalized users

Juusola,

Kleber,

Popat

2024

JSOCM

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Purpose The study is positioned at the crossroads of transformative social marketing and social innovation literature through the lens of participatory design (PD). This exploratory study aims to explore how social enterprises in India engage economically marginalized people in transformative social marketing and innovation for sustainable development through PD. Design/methodology/approach The study includes a case study with a matched pairs analysis approach. The data analysis reports three themes depicting the role of PD in different stages of the social innovation process (codiscovery, codesign and scaling-up), the challenges faced in the process and the outcomes of the PD process. Findings The authors propose that social enterprises can act as sustainable development catalysts for more inclusive sustainable development through their proactive and creative uses of PD. Still, PD also has limitations for addressing the challenges stemming from marginalized contexts, which requires effective social marketing strategies to overcome. Originality/value The study contributes to the emerging dialogue on PD with marginalized users and widens the scope of studies on transformative social marketing and innovation. The findings also provide practical insights for PD practitioners on how designers can learn from diverse PD practices in the context of economically marginalized people.

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Section: Introductionmentioning

confidence: 84%

Section: Introductionmentioning

confidence: 99%

Transformative social marketing and social innovation for sustainable development through participatory design with economically marginalized users

Juusola,

Kleber,

Popat

2024

JSOCM

View full text Add to dashboard Cite

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“…Other challenges of co-design practice with vulnerable groups regard the power dynamics between designers and participants (Farr, 2018), the need to integrate diverse and sometimes conflicting perspectives (Ciolfi et al, 2016), and the adaptation of existing design methods "that build on participants' interests, strengths, lived experiences and contexts" (Hodson et al, 2023;Maye & Claisse, 2023).…”

Section: Co-design In Museumsmentioning

confidence: 99%

Bringing Culture to People: A Co-design Method for Redefining the Role of the Museum

Marti,

Recupero,

Regal

et al. 2024

Diid

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ICOM (International Council of Museums) envisions a role for the museum as an accessible and inclusive institution open to the public, which operates professionally and with the participation of communities. This vision requires research and practice to be fully implemented. The paper illustrates the participatory ideation and evaluation of new museum services that are inclusive and accessible for people who cannot visit the museum due to disability and age-related impairments. It illustrates the co-design process carried out within the EU project BeauCoup, which aims to make the cultural heritage accessible beyond the museum’s walls. This objective implies that the museum must play a key role in promoting inter-institutional partnerships between the cultural and the social sectors to engage marginalised communities. The paper describes the approach and the outcomes of the co-design process which involved various stakeholders and institutions, offering a reflection on the benefits and shortcomings of the approach.

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“…To date, limited literature exists regarding the use of HCD in designing transition support services, with a particular scarcity of detailed description on the collaborative process in its entirety ( 12 ). Although design researchers have strived to create an inclusive co-design mechanism to meaningfully engage with end-users with diverse cognitive and physical abilities ( 13 ), the breadth and effectiveness of the HCD in designing transition services remains largely unknown. One notable exception is a study by Fortune et al ( 14 ) that employed DT to co-design resources for young adults with cerebral palsy in transition to adult care.…”

Section: Introductionmentioning

confidence: 99%

Transitions Pop-ups: Co-designing client-centred support for disabled youth transitioning to adult life

Seko,

Oh,

Thompson

et al. 2024

Front. Rehabil. Sci.

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BackgroundWhen transitioning to adulthood, youth with disabilities and their families face many service gaps. Successful inter-agency collaborations can promote family-centred, inclusive transition support amenable to personal choice and health conditions. This paper reports the 3-year co-design process of an innovative transition service that links a pediatric hospital and adult service agencies and addresses key areas of transition preparedness with joint accountability.MethodsA team of pediatric rehabilitation professionals, adult service providers, young adults with disabilities and their families, and researchers engaged in a co-design process over three years. Following a design thinking (DT) framework, the team went through an iterative process of Empathize. Define, Ideation, Prototyping, and Testing phases. The trial-and-error process allowed for deeper reflection and an opportunity to pivot the design.ResultsThe co-design yielded Transitions Pop-ups, a nimble service model that can “pop up” at critical times and places to meet clients’ urgent and emergent transition-related needs. Two pilot sessions were conducted at the testing phase with adult service agencies. The final model included five key elements: (1) community partnership; (2) targeted information sharing; (3) peer mentoring; (4) action (on-the-spot completion of a key transition task/activity such as submitting an adult funding application); and (5) warm handover.ConclusionThe co-design process highlighted the importance of open communication and iterative prototype testing as a means for trialing new ideas and clarifying the intent of the project. The DT framework optimally facilitated the co-development of a contextually relevant and sustainable service model for pediatric rehabilitation clients and families.

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Whom do we include and when? participatory design with vulnerable groups

Cited by 14 publications

References 19 publications

Transformative social marketing and social innovation for sustainable development through participatory design with economically marginalized users

Transformative social marketing and social innovation for sustainable development through participatory design with economically marginalized users

Bringing Culture to People: A Co-design Method for Redefining the Role of the Museum

Transitions Pop-ups: Co-designing client-centred support for disabled youth transitioning to adult life

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