Whose Side Are You On? Exploring the Role of Perspective Taking on Third-Party’s Reactions to Workplace Deviance

Fiori, Marina; Krings, Franciska; Kleinlogel, Emmanuelle P.; Reich, Tara C.

doi:10.1080/01973533.2016.1215984

Cited by 9 publications

(18 citation statements)

References 64 publications

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“…We suggest that observers who take the perspective of the instigator will respond positively toward the instigator. Extending Fiori et al’s (2016) findings that third-parties who make external attributions for the instigator of extreme forms of counterproductive work behavior (i.e., shooting a colleague and intoxication at work) are less likely to endorse punishment, we examine observer attributions and reactions toward both targets and instigators.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Observer reactions to workplace mistreatment: It’s a matter of perspective.

Reich¹,

Hershcovis²,

Lyubykh³

et al. 2021

Journal of Occupational Health Psychology

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for helpful comments on earlier drafts of this paper.We also thank symposia organizers and attendees at the 2018 Academy of Management Annual Meeting, Chicago, IL for their comments on an earlier version of this paper. The authors gratefully acknowledge the financial support of the Social Sciences and Humanities Research Council of Canada. We have no known conflict of interest to disclose. Authorship after the second author is alphabetical.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Observer reactions to workplace mistreatment: It’s a matter of perspective.

Reich¹,

Hershcovis²,

Lyubykh³

et al. 2021

Journal of Occupational Health Psychology

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show abstract

“…I en kritik af O'Reilly og Aquinos (2011) model, argumenterer Fiori et al (2016) for, at relationer på en arbejdsplads, fx et venskab mellem to personer, kan påvirke vidners vurderinger, følelser og handlinger i situationer, hvor der sker kraenkende eller uretfaerdige handlinger. Fiori et al (2016) introducerer begrebet perspektivtagning, som er det faenomen, hvor mennesker prøver at forstå en anden persons mentale tilstand, følelser, holdninger og vurderinger (Fiori et al, 2016, s. 319). Forskerne argumenterer her for, at vidners reaktioner på afvigende adfaerd, fx kraenkende handlinger, også afhaenger af aktørperspektivet.…”

Section: Tentativ Vurderin G Af O'reilly Og Aquinos Model Ud Fra Sekundaer Empiriunclassified

“…Forskerne argumenterer her for, at vidners reaktioner på afvigende adfaerd, fx kraenkende handlinger, også afhaenger af aktørperspektivet. Resultater fra i alt tre eksperimenter (Fiori et al, 2016) støttede denne antagelse. Vidner, som blev bedt om at tage mobberens perspektiv, var mindre tilbøjelige til at synes, at vedkommende var ansvarlig for den kraenkende handling, og var derfor også mindre tilbøjelige til at straffe vedkommende.…”

Section: Tentativ Vurderin G Af O'reilly Og Aquinos Model Ud Fra Sekundaer Empiriunclassified

“…De teoretiske modeller er dog, som antydet af bl.a. Fiori et al (2016), stadig ufuldstaendige, idet de ikke giver tilstraekkeligt fyldestgørende svar på, hvilke andre forhold, der også kan indvirke på vidners adfaerd. Med udgangspunkt i sekundaer empiri fra mobningsforskningen gives nedenfor nogle foreløbige bud på faktorer, som også kan indgå i en forandringsmodel.…”

Section: Metodiske Refl Eksioner Over Den Anvendte Sekundaere Empiriunclassified

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Vidners rolle i forebyggelse af mobning: En undersøgelse af det teoretiske og empiriske grundlag for design af vidneinterventioner

Mikkelsen¹

2020

TfA

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Ved at gribe ind overfor krænkende handlinger kan vidner medvirke til at forebygge mobning på arbejdspladsen. Forskning viser dog, at vidner til mobning ofte er passive, eller ligefrem støtter udøveren. Dette indikerer et behov for at udvikle interventioner, som får fl ere vidner til at gribe konstruktivt ind overfor krænkende handlinger. Interventioner bør igen designes og implementeres på basis af empirisk funderet teori, fremfor erfaringsbaserede formodninger. Herværende artikel, som primært er konceptuel teoretisk, udgør et forsøg på at etablere en teoretisk og metodisk forståelsesramme, som forskere og arbejdsmiljøprofessionelle kan anvende som basis for udvikling, implementering og evaluering af interventioner rettet mod vidner til mobning på arbejdspladsen. Bartholomew og Mullens (2011) model over interventionsforskning anvendes til at identifi cere faser i udviklingen af en vidneintervention samt elementer og processer, som kunne indgå i en sådan. Der præsenteres to teoretiske modeller, O’Reilly og Aquinos (2011) model over tredjeparters reaktioner på oplevet uretfærdighed og Attribution-Emotion Modellen for Stigmatisering (Dijker og Koomen, 2003; Weiner et al., 1988), som beskriver centrale mekanismer involveret i vidneadfærd. Modellernes relevans vurderes tentativt ud fra sekundær empiri, og der identifi ceres yderligere organisatoriske forhold af betydning for vidners reaktioner på krænkende handlinger. Med udgangspunkt i den præsenterede model og forskning foreslås konkrete elementer og processer, som kan indgå i en vidneintervention.

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“…A handful of studies have shown that observers of downward abuse tend to respond in prosocial ways to mitigate the threat or repair the damage (e.g., Coyne et al, 2019; Hershcovis et al, 2017; Priesemuth, 2013; Priesemuth & Schminke, 2019). Yet other research suggests some observers may believe that the targets are deserving of the mistreatment (Mitchell et al, 2015) and take the perpetrator's perspective (Fiori et al, 2016) when the abuse is work related (Coyne et al, 2019). Given these mixed results, important questions remain unanswered: What may affect observers' judgment of teammate‐targeted leader abuse and their willingness to step in?…”

Section: Introductionmentioning

confidence: 99%

The dark side of leader–member exchange: Observers' reactions when leaders target their teammates for abuse

Zheng

Tepper

et al. 2021

Human Resource Management

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We draw on deonance theory and social learning theory to propose a framework that explains how individual team members with varying levels of leader–member exchange (LMX) with their team leader have different emotional and behavioral responses upon observing teammate‐directed abusive supervision. After employing a social relations paradigm with two‐wave round‐robin data collected from a sample of 378 engineers on 89 work teams, we did not find that witnessing teammate‐targeted abusive supervision increased sympathy for the targeted teammates, but we did find that observers with a higher level of LMX were more likely to legitimize such abuse and less likely to sympathize with its victims. Furthermore, we found that for individuals with a higher level of LMX, perceiving leaders' abusive supervision of teammates was negatively related to providing help to those teammates through the mediating role of sympathy for the teammates.

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Whose Side Are You On? Exploring the Role of Perspective Taking on Third-Party’s Reactions to Workplace Deviance

Abstract: Original citation: Fiori, M., Krings, F., Kleinlogel, E. P. and Reich, Tara C.

Cited by 9 publications

References 64 publications

Observer reactions to workplace mistreatment: It’s a matter of perspective.

Observer reactions to workplace mistreatment: It’s a matter of perspective.

Vidners rolle i forebyggelse af mobning: En undersøgelse af det teoretiske og empiriske grundlag for design af vidneinterventioner

The dark side of leader–member exchange: Observers' reactions when leaders target their teammates for abuse

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