Widgetizing Communication Services

Krishnaswamy, V.

doi:10.1109/icc.2010.5502397

Cited by 11 publications

(7 citation statements)

References 5 publications

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“…Since the main focus of the paper is on feature interactions, we will not provide much detail about the widgetization process. Further information about our design is available in [14]. In the next section we divide the widgets into two categories:…”

Section: Widgetizing Communication Servicesmentioning

confidence: 99%

“…This way, widgets written by different server programming technologies and in different iframes can communicate with each other through the plug-in. A detailed description of this method is presented in [14].…”

Section: Client Side Using Ajax and Dommentioning

confidence: 99%

“…In separate work which is the basis for this paper, Wu and Krishnaswamy [14] have developed a general method for combining widgetized communications and web services. These browser-based interfaces allow a rich set of information and communication user interface components called widgets to be composed into an integrated dashboard style application.…”

Section: Introductionmentioning

confidence: 99%

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Feature interactions between internet services and telecommunication services

Buford

Dhara

Krishnaswamy

et al. 2009

Proceedings of the 3rd International Conference on Principles, Systems and Applications of IP Telecommunications

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The automated run-time detection of feature interactions in Web 2.0 communications applications is an important problem that has not been addressed to date. Such web-enabled communication services are constructed as reusable web widgets that can be composed by users in a web interface. Widgetizing communication features as web services can better serve users with highly customizable features, friendly user interfaces, and easier integration with other web services. However, it also introduces new feature interaction problems. As we show, these composite communication services combine web services and VoIP features in highly dynamic interfaces with application and service state that is typically distributed across multiple domains. In this paper, we present these new feature interactions and propose our solution. We present ten different feature interactions and organize them into a taxonomy. A general method for detecting FIs is given in FOL notation. We also present a coordinator plug-in mechanism for independent widgets to share feature information and state that can be implemented in today's browsers. We finally describe a run-time algorithm for FI detection that is suitable for this architecture and uses the FI notation presented in the paper.

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Section: Widgetizing Communication Servicesmentioning

confidence: 99%

Section: Client Side Using Ajax and Dommentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Feature interactions between internet services and telecommunication services

Buford

Dhara

Krishnaswamy

et al. 2009

Proceedings of the 3rd International Conference on Principles, Systems and Applications of IP Telecommunications

View full text Add to dashboard Cite

show abstract

“…Many instant messengers have widgets to enable multimedia communication in a browser, e.g., Google Chat. Legacy telecommunication services are widgetized [27] to control the external phones or servers from web. Many conferencing and cloud telephony providers are embracing WebRTC [3] by having APIs to embed their communication widgets in third-party customer websites.…”

Section: Related Workmentioning

confidence: 99%

Building Communicating Web Applications Leveraging Endpoints and Cloud Resource Service

Singh

Krishnaswamy

2013

2013 IEEE Sixth International Conference on Cloud Computing

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We describe a resource-based architecture to quickly and easily build communicating web applications. Resources are structured and hierarchical data stored in the server but accessed by the endpoint via the application logic running in the browser. The architecture enables deployments that are fully cloud based, fully on-premise or hybrid of the two. Unlike a single web application controlling the user's social data, this model allows any application to access the authenticated user's resources for application mash-ups, e.g., user contacts created by one application are used by another on permission from the user instead of the first application.We present aRtisy, a platform to further simplify web application development by using pre-built communication widgets for common use cases such as phone call, conferencing, call distribution and video publish or play. The architecture extends beyond web to native applications and reduces the barrier between web and non-web applications for communication. Our resource access protocol acts as a generic signaling mechanism for the emerging WebRTC (Web RealTime Communications). We have implemented several applications completely in HTML5 running in the browser using this resource-based architecture.

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“…Though we use our framework only for illustrative purposes, it highlights and addresses several crucial and interesting challenges for developing context-based communication services. the learning and prediction algorithms are presented in our earlier papers [6] [7] [8] [9] [10], this paper provides a comprehensive view of how these communication context-based services could be applied to enhance unified communication experience. We discuss the challenges that need to be addressed and present a framework that will enable rapid development of such context-based applications.…”

Section: Introductionmentioning

confidence: 99%

Enhancing Unified Communication Services with Communication Context

Dhara¹,

Krishnaswamy²,

Shim³

2012

JCM

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Unified communication services aggregate user's communication sessions and data across various modalities. While this aggregation provides users easy access to their data, the complexity of organizing, analyzing, and searching the data in real-time is left to the user. Our work focuses on an approach that analyzes and correlates users' communication data to their communication context. We use this communication context to realize rich novel unified communication services. Our approach identifies common threading and topic correlations across user data, and proposes a framework that supports rapid creation of such new services. We present several novel services and discuss services specific algorithms and offer our recommendations. The framework and the services described in this paper have been deployed for trial in an enterprise environment.<br /><br />

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Widgetizing Communication Services

Cited by 11 publications

References 5 publications

Feature interactions between internet services and telecommunication services

Feature interactions between internet services and telecommunication services

Building Communicating Web Applications Leveraging Endpoints and Cloud Resource Service

Enhancing Unified Communication Services with Communication Context

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