Background Recent reforms in Austria have focused on establishing
team-based care within multiprofessional primary care units, to enhance amongst
others, the work attractiveness of general practice. Nearly 75% of
qualified general practitioners are not working as contracted physicians with
the social health insurance. This study aims to explore the facilitators of and
barriers to non-contracted general practitioners to work in a primary care
unit.
Methods We conducted twelve semi-structured, problem-centered interviews
among purposively sampled non-contracted general practitioners. To extract
categories of facilitators and barriers for working in a primary care unit,
transcribed interviews were inductively coded using qualitative content
analysis. Subcategories were grouped into factors (facilitators and barriers) of
thematic criteria and mapped on the macro-, meso-, micro-, and individual
levels.
Results We identified 41 categories, including 21 facilitators and 20
barriers. Most facilitators were located at the micro-level, while most barriers
were located at the macro-level. Teamwork and associated conditions made primary
care units attractive as workplaces and corresponded with individual demands. In
contrast, system factors tended to reduce the attractiveness of working as a
general practitioner.
Conclusions Multifaceted efforts are needed to address relevant factors at
all of the levels mentioned above. These need to be carried out and consistently
communicated by all stakeholders. Efforts to strengthen the holistic approach in
primary care, like modern remuneration and patient steering mechanisms, are
essential. Financial support, consulting services as well as training on
entrepreneurship, management, leadership, and team-based care may help to reduce
the risk and burden of founding and running a primary care unit.