Willingness To Pay For Improving The Quality Of Public Transportation

Pujiati, Amin; Nihayah, Dyah Maya; Bowo, Prasetyo Ari; Prastiwi, Fifi Setyo

doi:10.15294/jejak.v12i2.20302

Cited by 6 publications

(7 citation statements)

References 7 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Likewise, in order to manage rail stations, when willing to set expenses and recovery policy to finance long-term rail operation, it is relevant to evaluate a citizenship's willingness to pay for the enhancement of the service. Some authors relate a citizenship's willingness to pay with the request of an enhanced service as a tester of the capacity to obtain sustainable networks [32,81]. In this investigation, the declared willingness to pay in Dubai (Table 2) is an obvious indication of the citizens' concern in enhancing the network.…”

Section: Discussionmentioning

confidence: 90%

“…In spite of that, an agreed group of drivers has not yet been identified, and the indicators of sustainability fluctuate among companies, projects, and researchers [24][25][26]. Key drivers of sustainability that have been broadly mentioned include the punctuality of rail stations [27][28][29], willingness to pay for maintenance, repair, and operations activity [30][31][32], confidence in the transport authority [33], involvement of the citizens in the construction [34][35][36], and perception of property of infrastructure [37][38][39].…”

Section: Introduction 1current Situationmentioning

confidence: 99%

See 1 more Smart Citation

Evaluating Sustainability of Mass Rapid Transit Stations in Dubai

Larumbe

2021

Sustainability

View full text Add to dashboard Cite

A transport business that has reached financial sustainability is one that is providing a service at a price that not only covers its costs but also creates a profit for upcoming contingencies. A focus on rail infrastructure financial sustainability is of paramount importance to guarantee the availability of punctual rail transport to remote potential users. To evaluate the sustainability of mass rapid transit on the relation among hypothetical key aspects of sustainability—perception of property; willingness to pay for maintenance, repair, and operations; confidence in the Roads and Transport Authority; and citizen participation in the rail project—and railway service punctuality, the most important result variable, was studied according to the specialized literature on rail transport sustainability. Leading information was collected by means of personal questionnaires of more than 1000 railway users according to the Krejcie Morgan formula for the calculation of the sample size knowing the population size. Qualitative plus quantitative information was gathered from different ways (technical test of the rail system, discussions with users, focus-group discussions, and interviews with key informers).The outputs by means of the statistical analysis allowed understanding two key perceptions. Firstly, beyond a half decade after construction, during a system intervention, a smaller perception of public property for the railway system was related to better service punctuality. This idea contrasts with the vast majority of the publications, which highlight a regular, direct relationship between perception of property and sustainability of railway systems. Secondly, in spite of three-quarters of users accepting that they would contribute monetarily for maintenance, repair, and operations service, such payments were not imminent because of the lack of confidence in the Roads and Transport Authority. In this situation, more than one-third of the metro stations were identified as non-punctual, beyond a half decade after construction.

show abstract

Section: Discussionmentioning

confidence: 90%

Section: Introduction 1current Situationmentioning

confidence: 99%

Evaluating Sustainability of Mass Rapid Transit Stations in Dubai

Larumbe

2021

Sustainability

View full text Add to dashboard Cite

show abstract

“…Ketersediaan fasilitas yang menghubungkannya dengan pejalan kaki, pengendara sepeda, pengguna taksi, dan pengguna mobil pribadi adalah atribut dari dimensi aksesibilitas (accessibility) yang secara signifikan meningkatkan keandalan [58], [59]. Atribut ini dinyatakan dengan adanya penghubung eksternal (external inteface).…”

Section: Dimensi Keandalanunclassified

Studi Literatur Evaluasi Kualitas Pelayanan Angkutan Umum oleh Pengguna

Mulyono

2024

war. ardhia

View full text Add to dashboard Cite

Sistem transportasi umum yang baik untuk transportasi penumpang terbukti menjadi katalisator dalam mengubah kota menjadi lebih layak huni dan berkelanjutan. Merancang sistem angkutan umum yang berorientasi pada pelanggan sesuai dengan permintaan pelanggan membutuhkan pengetahuan tentang kebutuhan pelanggan dan apa yang disediakan oleh penyedia layanan angkutan umum. Makalah ini bertujuan untuk mengeksplorasi dimensi yang memengaruhi pengukuran peningkatan kualitas layanan dari perspektif pengguna dengan menggunakan metode pencarian literatur dari internet, buku, artikel jurnal dan standar terkait untuk mengidentifikasi kualitas layanan. Analisis dilakukan secara deskriptif. Hasil penelusuran literatur menunjukkan bahwa banyak peneliti di dunia telah mengembangkan pengukuran kualitas layanan berdasarkan teori SERVQUAL persepsi pelanggan, yaitu (1) keandalan, (2) daya tanggap, (3) jaminan, (4) bukti langsung, dan (5) empati. Berdasarkan lima dimensi, peneliti menyatakan kualitas pelayanan angkutan umum angkutan penumpang sektor transportasi dengan menambahkan dimensi secara terpisah meliputi (6) biaya, (7) kebijakan, (8) budaya, dan (9) dampak lingkungan. Dimensi ini digunakan sebagai variabel independen dalam hal persepsi pengguna yang akan membangun ukuran kinerja yang ditawarkan oleh penyedia layanan sebagai variabel dependen untuk analisis regresi. Analisis dengan pendekatan model yang berbeda dapat digunakan dengan mengacu pada atribut-atribut yang membentuk dimensi kualitas pelayanan angkutan umum untuk angkutan penumpang.

show abstract

“…In order to standardize the country's transportation infrastructure, transportation engineers and policy makers from different areas have been exploring consumers' willingness to pay for different service attributes of transport. [24] [28] provide a list of service attributes based on which commuters are more willing to pay, and these are ticket service, rate suitability, conditions, speed and length of waiting for the bus, and the placement and conditions of good stops. Jenatabadi et al [1] came up with a new theoretical approach for measuring WTP accurately.…”

Section: Willingness To Pay To Estimating Service Qualitymentioning

confidence: 99%

Exploring the Commuters’ Willingness-to-Pay and Its Influencing Factors for an Improved Public Bus Service in Dhaka City

Umme¹,

Aya²,

Hisashi³

2023

JTTs

View full text Add to dashboard Cite

Improved transportation services are a crucial component of urban growth, particularly in emerging cities like Dhaka. Ensuring an improved public bus service quality is a challenge for the city's transport planners and policy makers. Nevertheless, this challenge can't be met without the support of the residents of this city. This study intends to evaluate the commuters' willingness to pay (WTP) for an improved and better public bus service quality in Dhaka city. It also attempts to explore the factors affecting the commuters' WTP amounts. In order to accomplish the study's goals, a stated preference survey was designed to enquire into the whys and wherefores of female passengers' harassment on public buses and also to prefer some influential service quality features. WTP values of respondents were calibrated using binary and ordinal logistic models, and these models were developed using SPSS version 26. The results indicate that the majority of respondents were willing to pay more for better service facilities, and they point to security as the most important factor in determining how much extra fare commuters are willing to pay. The results also demonstrate that commuters' WTP amounts are highly influenced by the respondents' monthly income. Results from this study have important policy implications, such as protecting women's safety on public transportation and taking commuters' socio-demographic characteristics into account before enacting any legislation or increasing fares.

show abstract

Willingness To Pay For Improving The Quality Of Public Transportation

Cited by 6 publications

References 7 publications

Evaluating Sustainability of Mass Rapid Transit Stations in Dubai

Evaluating Sustainability of Mass Rapid Transit Stations in Dubai

Studi Literatur Evaluasi Kualitas Pelayanan Angkutan Umum oleh Pengguna

Exploring the Commuters’ Willingness-to-Pay and Its Influencing Factors for an Improved Public Bus Service in Dhaka City

Contact Info

Product

Resources

About