2008
DOI: 10.1007/s12144-008-9026-x
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Workload Variability and Social Support: Effects on Stress and Performance

Abstract: The current study investigated the effect of workload variability on performance and stress, as well as the role of social support as a potential intervention. Based on previous research it was predicted that a shift in workload from either high to low or low to high would lower performance and increase stress, while the provision of social support would result in higher performance and lower stress. Results revealed significant decrements in performance following workload shifts, though no increase in stress … Show more

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Cited by 22 publications
(20 citation statements)
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References 32 publications
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“…In line with the stress relief view (Viswesvaran et al 1999;Hauck et al 2008;Cheuk and Wong 1995;Michel et al 2010), our study shows social support from work domain can directly attenuate work-to-family conflict. As defined by Lazarus and Folkman (1984), a stress experience occurs when there is a discrepancy between demands and the availability of resources.…”
Section: Discussionsupporting
confidence: 83%
“…In line with the stress relief view (Viswesvaran et al 1999;Hauck et al 2008;Cheuk and Wong 1995;Michel et al 2010), our study shows social support from work domain can directly attenuate work-to-family conflict. As defined by Lazarus and Folkman (1984), a stress experience occurs when there is a discrepancy between demands and the availability of resources.…”
Section: Discussionsupporting
confidence: 83%
“…The results of this analysis also shows that job satisfaction does not play role as well to strengthen the influence of the workload and job stress on the performance of the village head. This findings is an antithesis of what [10] and [11] found in their study.…”
Section: Table 2 Value Of Goodness-of-fitsupporting
confidence: 89%
“…Beban kerja yang berlebih dapat menyebabkan benturan-benturan atau tekanantekanan yang terjadi pada dirinya yang dapat menimbulkan stress bagi karyawan. Hal tersebut sesuai dengan penelitian yang dilakukan oleh Hauck et al, (2008) menyatakan bahwa penumpukan beban kerja akan mengakibatkan penurunan pada kinerja dan meningkatkan stress kerja. Menurut Kirckcaldy et al, (2000) dalam Wijono (2006 : 46) akibat dari beban kerja yang berlebih adalah produktivitas kerja menjadi turun, maka perusahaan harus terus berupaya memotivasi karyawan untuk dapat mengatasi tekanantekanan tersebut sehingga tidak menjadi masalah dalam internal perusahaan yang akan menghambat kinerja karyawan.…”
Section: Dampak Beban Kerjaunclassified