Workplace abuse among correctional health professionals in New South Wales, Australia

Cashmore, Aaron; Indig, Devon; Hampton, Stephen; Hegney, Desley; Jalaludin, Bin

doi:10.1071/ah11043

Cited by 17 publications

(21 citation statements)

References 26 publications

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“…Os autores da violência ocupacional incluem gerentes, colegas de trabalho -profissionais de saúde e de outras áreas -, pacientes e familiares. 4,5 Na área hospitalar, o risco de violência ocupacional é maior entre os profissionais de enfermagem dos serviços de urgência e emergência, [6][7][8][9] visto que eles integram a linha de frente e são responsáveis pelo cuidado em tempo integral. Por conseguinte, são os primeiros a receberem manifestos de insatisfação com o serviço.…”

Section: Introductionunclassified

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Scaramal¹,

Haddad²,

Garanhani³

et al. 2017

REME: Revista Mineira De Enfermagem

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RESUMOObjetivou-se desvelar as percepções de trabalhadores de enfermagem em relação à violência física ocupacional em serviços de urgência e emergência hospitalares. Estudo qualitativo desenvolvido por meio de 16 entrevistas individuais, cujos dados foram coletados entre março e maio de 2015 em dois hospitais de média complexidade, localizados no norte do Paraná. Para interpretação dos discursos adotaram-se análise de conteúdo e interacionismo simbólico como referenciais metodológico e teórico, respectivamente. Identificou-se que os atos agressivos foram perpetrados, em sua maioria, por pacientes e por profissionais de outras áreas da saúde, e suas motivações estavam intimamente relacionadas à maneira com que os envolvidos se comunicaram. Outro aspecto desvelado foram as reações dos trabalhadores de acordo com suas características pessoais e a maneira como desenvolveram o self (consciência de si mesmo). A compreensão da violência física ocupacional sob a perspectiva dos diferentes atores revelou sua complexidade e a importância do desenvolvimento de ações, não apenas por parte dos profissionais de enfermagem, mas pelas equipes multiprofissionais e intersetoriais, visando à prevenção e ao enfrentamento da violência ocupacional. Palavras-chave: Enfermagem; Violência no Trabalho; Serviço Hospitalar de Emergência. ABSTR ACT The objective was to reveal the perception of Nurses regarding occupational physical violence in urgency and emergency services. A qualitative study developed through 16 individual interviews with data collected between March and May 2015 in two hospitals

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Section: Introductionunclassified

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Scaramal¹,

Haddad²,

Garanhani³

et al. 2017

REME: Revista Mineira De Enfermagem

View full text Add to dashboard Cite

show abstract

“…Examples of mental health problems that can develop in the victims of workplace violence include anxiety, stress, a feeling of helplessness and, in rare cases, suicidal ideation [14,16-20]. Although its impact on patient care has not been directly measured, a number of self-report studies have found that violence in health care settings likely undermines the quality of health services provision [11,16,17,20-23] – by contributing to clinical errors, for example [11,23]. Clinical errors can happen when a victim of workplace violence (a health professional) worries excessively and/or experiences difficulty concentrating as a result of the incident(s) [11,23].…”

Section: Introductionmentioning

confidence: 99%

“…Although its impact on patient care has not been directly measured, a number of self-report studies have found that violence in health care settings likely undermines the quality of health services provision [11,16,17,20-23] – by contributing to clinical errors, for example [11,23]. Clinical errors can happen when a victim of workplace violence (a health professional) worries excessively and/or experiences difficulty concentrating as a result of the incident(s) [11,23]. Further, the perception of an unsafe workplace has been found to lower staff morale and lead to increased staff attrition [11,14,21,24].…”

Section: Introductionmentioning

confidence: 99%

“…Further, the perception of an unsafe workplace has been found to lower staff morale and lead to increased staff attrition [11,14,21,24]. Additional implications of workplace violence for employers of health professionals include staff absenteeism, reduced productivity and workers compensation costs [16,17,19-21,23,25]. …”

Section: Introductionmentioning

confidence: 99%

“…Levels, patterns and sources of workplace violence have been investigated in most healthcare settings and among most health professions [11,14,16,23,25-31]. However, little is known about workplace violence as it is experienced by nurses and other health professionals who deliver care to prisoners and other people who come into contact with the criminal justice system, although a few studies have explored workplace violence among mental health professionals who were practising in forensic psychiatric facilities [32,33].…”

Section: Introductionmentioning

confidence: 99%

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Workplace violence in a large correctional health service in New South Wales, Australia: a retrospective review of incident management records

Cashmore

Indig

Hampton

et al. 2012

BMC Health Serv Res

Self Cite

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BackgroundLittle is known about workplace violence among correctional health professionals. This study aimed to describe the patterns, severity and outcomes of incidents of workplace violence among employees of a large correctional health service, and to explore the help-seeking behaviours of staff following an incident.MethodsThe study setting was Justice Health, a statutory health corporation established to provide health care to people who come into contact with the criminal justice system in New South Wales, Australia. We reviewed incident management records describing workplace violence among Justice Health staff. The three-year study period was 1/7/2007-30/6/2010.ResultsDuring the period under review, 208 incidents of workplace violence were recorded. Verbal abuse (71%) was more common than physical abuse (29%). The most (44%) incidents of workplace violence (including both verbal and physical abuse) occurred in adult male prisons, although the most (50%) incidents of physical abuse occurred in a forensic hospital. Most (90%) of the victims were nurses and two-thirds were females. Younger employees and males were most likely to be a victim of physical abuse. Preparing or dispensing medication and attempting to calm and/or restrain an aggressive patient were identified as ‘high risk’ work duties for verbal abuse and physical abuse, respectively. Most (93%) of the incidents of workplace violence were initiated by a prisoner/patient. Almost all of the incidents received either a medium (46%) or low (52%) Severity Assessment Code. Few victims of workplace violence incurred a serious physical injury – there were no workplace deaths during the study period. However, mental stress was common, especially among the victims of verbal abuse (85%). Few (6%) victims of verbal abuse sought help from a health professional.ConclusionsAmong employees of a large correctional health service, verbal abuse in the workplace was substantially more common than physical abuse. The most incidents of workplace violence occurred in adult male prisons. Review of the types of adverse health outcomes experienced by the victims of workplace violence and the assessments of severity assigned to violent incidents suggests that, compared with health care settings in the community, correctional settings are fairly safe places in which to practice.

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Prevalence and Correlates of Psychological Symptoms in Chinese Doctors as Measured with the SCL‐90‐R: A Meta‐Analysis

Dai

Zhang

Sun

et al. 2015

Research in Nursing & Health

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Poor mental health in doctors appears to be a global phenomenon, but there are limited data on changes in doctors' psychological symptoms over time in mainland China. Through a detailed meta-analysis of cross-sectional studies, our aim was to examine the prevalence of psychological symptoms in Chinese physicians as measured with the Symptom Checklist 90-R (SCL-90-R) and to explore the factors associated with doctors' mental health. A comprehensive search was performed in major English and Chinese databases. Thirty studies involving a total of 6,099 subjects were included in the meta-analysis. The pooled estimates of psychological symptoms including somatization, obsession-compulsion, interpersonal-sensitivity, depression, anxiety, hostility, phobic anxiety, and paranoid ideation among doctors were significantly higher than those in the general population. Only psychoticism was similar in prevalence to Chinese population norms. The prevalence increased with the study year but decreased with physicians' increasing age. Doctors from central and western China experienced more mental health symptoms than those from eastern China. Psychiatrists scored significantly less favorably than other doctors on most subscales of the SCL-90-R. Doctors' mental health may be associated with age discrepancy, quantitative workload, effort-reward ratio, doctor-patient relationships, professional identity, and individual traits. To minimize the risk of poor mental health in doctors, screening and professional intervention services should be provided at early career stages to raise physicians' awareness about the importance of maintaining psychological well-being and to reduce the prevalence of psychological symptoms.

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Workplace abuse among correctional health professionals in New South Wales, Australia

Cited by 17 publications

References 26 publications

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Occupational Physical Violence in Urgency and Emergency Hospital Services: Perceptions of Nursing Workers

Workplace violence in a large correctional health service in New South Wales, Australia: a retrospective review of incident management records

Prevalence and Correlates of Psychological Symptoms in Chinese Doctors as Measured with the SCL‐90‐R: A Meta‐Analysis

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