Workplace Bullying in the Nursing Profession

Johnson, Susan L.

doi:10.1007/978-981-10-5308-5_14

Cited by 10 publications

(8 citation statements)

References 136 publications

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“…Some studies have noted that there is much less exposure to WB. For instance, 27%-31% of nurses from the United States, 37,38 21% from Turkey, and 20% of nurses in the United Kingdom were exposed to WB. 39 There are many differences in outcomes of the WB study between the various groups and researchers.…”

Section: Regardless Of Unit Type (Critical or Non-critical) Studies Havementioning

confidence: 99%

Bullying and burnout in critical care nurses: A cross‐sectional descriptive study

Amini

Miyanaji

Dinmohammadi

2022

Nursing in Critical Care

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Background Employee bullying and burnout are two crucial, prevalent and challenging concepts that adversely affect organizational staff behaviours. Also, adverse patient care is associated with nurse bullying and burnout. Aim This study aimed to assess the incidence and association between workplace bullying and occupational burnout among nurses in critical care units in Iran. Study design A cross‐sectional descriptive study. Methods The subjects were 184 nurses from critical care units in 6 teaching hospitals in Iran. Three questionnaires were distributed among the study population; (a) demographic characteristics questionnaire, (b) Maslach Burnout Inventory (MBI) and (c) bullying at Workplace Questionnaire. Descriptive statistics were used to present the workplace bullying and occupational burnout status among nurses. Linear and logistic regression analyses were conducted to estimate the relationship between workplace bullying with MBI and nurses' demographic characteristics, respectively. Results 62% of the nurses had moderate emotional exhaustion, 59.8% had moderate depersonalization and 46.2% had a moderate individual achievement. 75.5% faced workplace bullying. There was a positive and significant association between bullying scores and burnout in total (Pearson's r = 0.598, p < 0.001). Linear regression test showed a positive and significant relationship between bullying with MBI dimensions (R = 0.613, p < 0.001) for emotional exhaustion, (R = 0.679, p < 0.001) for depersonalization and (R = −0.417, p < 0.001) for individual achievement. Conclusions Among Iranian nurses, bullying is a prominent and substantial issue that significantly correlates with their negative performance by enhancing job burnout. Relevance to Clinical Practice It is suggested that some measures are adopted to avoid workplace bullying and to reduce occupational burnout for nurses. Managers should create an environment that encourages nurses to voice their concerns – informing nurses about their rights and creating a positive atmosphere in the hospital.

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Section: Regardless Of Unit Type (Critical or Non-critical) Studies Havementioning

confidence: 99%

Bullying and burnout in critical care nurses: A cross‐sectional descriptive study

Amini

Miyanaji

Dinmohammadi

2022

Nursing in Critical Care

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“…Karatuna ve Tınaz'ın 2010 yılında üç farklı ölçümle yaptığı bir araştırmada sağlık çalışanlarının %23.2, %31.2 ve %46.5 oranında mobbing yaşadığı belirlenmiştir. Dünyada sağlık çalışanlarında mobbinge en fazla %50 ve üzerinde (haftada bir ya da birden fazla) maruz kalan ve en olumsuz etkilenen grubun hemşireler olduğu belirtilmektedir (Johnson, 2021;Václavíková ve Kozáková, 2020). Türkiye'de ise farklı illerde çalışan hemşirelerin %17.4 ile %84'ünün akranları, diğer sağlık çalışanları, yöneticiler, hasta ve hasta yakınları tarafından mobbinge uğradığı saptanmıştır (Efe ve Ayaz 2010).…”

Section: Sağlık çAlışanlarında Mobbingunclassified

Sağlik Çalişanlarinda Mobi̇ng

METİN

Kulakaç

2022

Samsun Sağlık Bilimleri Dergisi

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Mobbing, Latince taciz, baskı, kuşatma, rahatsız etme ve sıkıntı verme gibi anlamlar taşıyan "mobile vulgus" sözcüğünden gelmektedir. İşyerinde mobbing "bir kişi ya da grup tarafından, bir ya da birkaç kişiye yönelik, kişinin kendisini çaresiz ve savunmasız hissetmesine neden olan, düşmanca ve etik olmayan iletişimi içeren sistematik davranışlar" olarak tanımlanmaktadır. Sağlık kuruluşları, fedakârlık, dayanıklılık ve sabır gerektiren birçok mesleğin ekip olarak çalıştığı, iş stresinin yüksek ve iletişimin özellikle önemli olduğu, hizmetlerin sıfır hatayla verilmesi gereken karmaşık sosyal sistemlerdir. Sağlık çalışanları genellikle vardiya düzeninde, ağır iş yüküyle, yetersiz dinlenme olanaklarıyla, uzun süre ve düzensiz uyku saatleriyle ayakta çalışmaktadır. Çalışanlarının tüm bu zorluklar içerisinde insanlara yararlı olabilmeleri, fiziksel ve zihinsel olarak iyi olmalarına bağlıdır. Mobbing çevresel, örgütsel ve davranışsal önleme yaklaşımları ile bazı modeller kullanılarak önlenebilmektedir. Bu derlemede mobbing kavramı açıklanarak, sağlık çalışanlarında mobbing nedenleri ve sonuçları irdelenerek çözüm önerileri sunulmuştur.

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“…Globally, 67% of nurses have experienced non-physical violence, including incivility (Spector et al, 2014). The consequences of WIB are far-reaching and include decreased job satisfaction, organizational commitment/engagement, co-worker support/collaboration, as well as increased illness-related absence and intent to leave the organization and sector (Johnson, 2018).…”

Section: Introductionmentioning

confidence: 99%

Residential Care Aides’ Experiences of Workplace Incivility in Long-Term Care

Cooke

Baumbusch

2021

Work, Employment and Society

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Exposure to peer incivility and bullying potentially disrupts the respectful, collaborative workplace relationships essential to quality care provision in long-term care homes. This study critically examined the nature of peer incivility and bullying in residential care aides’ workplace relationships. Using critical ethnography, 100 hours of participant observation and 33 semi-structured interviews were conducted with residential care aides, licensed practical nurses, support staff and management in two, non-profit care homes in British Columbia, Canada. While residential care aides’ experiences of bullying were rare, peer incivility was pervasive, occurring on an almost daily basis. Two key themes, ‘gendered work environment’ and ‘seeking informal power and control’, reflect how residential care aides experienced and explained their uncivil encounters. Findings highlight the gendered, relationally aggressive nature of workplace mistreatment within this predominantly female workforce.

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Workplace Bullying in the Nursing Profession

Cited by 10 publications

References 136 publications

Bullying and burnout in critical care nurses: A cross‐sectional descriptive study

Bullying and burnout in critical care nurses: A cross‐sectional descriptive study

Sağlik Çalişanlarinda Mobi̇ng

Residential Care Aides’ Experiences of Workplace Incivility in Long-Term Care

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