“…Since the 1970s, violence against EMS responders has been recognized as an occupational hazard, and recent incidents indicate that the problem persists. In studies measuring career exposure to violence, between 57% and 93% of the EMS responders reported experiencing at least one act of verbal and/or physical violence (Bigham et al, 2014; Oliver & Levine, 2015). The extant literature describes verbal abuse, physical assault, and intimidation as the most frequently reported types of workplace violence in EMS (Bernaldo-de-Quiros et al, 2014; Boyle, Koritsas, Coles, & Stanley, 2007), with verbal violence described as the most prevalent form of violence (Gormley, Crowe, Bentley, & Levine, 2016; Rahmani, Hassankhani, Mills, & Dadashzadeh, 2012).…”