Workplace Violence Among Healthcare Workers in a Tertiary Medical City in Riyadh: A Cross-Sectional Study

Alharbi, Fares; Alzneidi, Nowar A.; Aljbli, Ghaida H.; Morad, Sarah A.; Alsubaie, Ettab G.; Mahmoud, Mahmoud A.; Al-Dubai, Sami Abdo Radman; Nakshabandi, Firas; Saleh, Saleh bin

doi:10.7759/cureus.14836

Cited by 9 publications

(19 citation statements)

References 26 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The low WPV reporting rate found in the current study is in agreement with the local,[ 24 , 33 , 52 ] regional (20%–42.7%),[ 19 , 20 , 23 ] and international WPV reporting rates (7.9%–35%). [ 15 , 17 , 53 ] Similar to the literature, the participants’ reluctance to report WPV was based on their belief that reporting was useless,[ 8 , 24 , 33 ] reporting was not important,[ 20 , 23 , 49 ] and the fear of negative consequences of reporting.…”

Section: Discussionsupporting

confidence: 90%

Violence against healthcare workers in the emergency departments of Al-Madinah hospitals, Saudi Arabia

Al-Sayaghi

2023

Journal of Family and Community Medicine

View full text Add to dashboard Cite

BACKGROUND: Workplace violence (WPV) directed against healthcare workers (HCWs) in healthcare facilities has always been neglected. These occupational hazards have been investigated in recent times and received greater attention from decision-makers. This study aimed to assess the WPV committed against HCWs in the emergency departments (EDs). MATERIALS AND METHODS: All the emergency department (ED) healthcare workers (HCW) in the hospitals of Al-Madinah Province, Saudi Arabia, were invited to participate in this cross-sectional study by completing an online questionnaire during May 15 to August 15, 2020. Information sought included characteristics of the participant and workplace, violence, the participants’ responses and emotions, the consequences of the WPV incident, and the level of satisfaction with the management of the WPV incident. Data was analyzed using SPSS; Chi-square test was used to assess the association between WPV and various participant and workplace characteristics. Binary logistic regression analysis performed to identify independent predictors of work place violence. RESULTS: A total of 250 HCW filled the questionnaire. One-third of the participants were victims of at least one violent event, mostly nonphysical. The perpetrators were primarily the patient’s companions, and a heavy workload/understaffing or an overcrowded environment was the main cause of the violence. The most frequent reaction was to call the hospital security. The emotions the participants experienced were disappointment, low self-esteem, and sadness. Most victims did not report the WPV incident because they believed that reporting was useless, insignificant, or they were fearful of adverse consequences. CONCLUSION: The rate of violence in EDs in Al-Madinah hospitals was lower than expected, and only 33.3% of HCWs had experienced a violent incident in the last year. However, there is a substantial margin for interventions to improve the situation and protect the HCWs in the EDs.

show abstract

Section: Discussionsupporting

confidence: 90%

Violence against healthcare workers in the emergency departments of Al-Madinah hospitals, Saudi Arabia

Al-Sayaghi

2023

Journal of Family and Community Medicine

View full text Add to dashboard Cite

show abstract

“…As a result, some victims (preys) ended up with severe depression, several recounted incidents of suicides and some reported nurses being killed, especially in the psychiatric wards in certain hospitals, due to the suspension of specific treatments like mental disorder treatments and psychological counselling services. Moreover, conflicts between patients and clinicians may arise when these mental health services and practices are disrupted (Alharbi et al, 2021; Xie et al, 2021). As a result, registered nurses and other health care professionals must be protected from these perilous undertakings because their service industries are life‐threatening, predominantly during pandemic crises.…”

Section: Discussionmentioning

confidence: 99%

“…In collaboration with the risk management unit of the institution, nurse managers should work hand in hand in devising tools for assessing and evaluating workplace violence. Thus, all employees must know about the reporting system and follow up on violence cases because most cases are unreported (Alharbi et al, 2021).…”

Section: Discussionmentioning

confidence: 99%

‘Triple‐A: Acquaint, analyse and act’: The insights of nurse educators towards a better understanding of workplace violence in Saudi Arabia

Salvador

2022

J Nursing Management

View full text Add to dashboard Cite

Aim This study aims to investigate the experiences and insights of nurse educators in order to acquire a better understanding of the nature and various factors associated with workplace violence, which could lead to the establishment of future actions and recommendations to eliminate or reduce aggression, abuse, incivility and any other forms of violence in the health sector. Background Workplace violence is one of the social phenomena that have not been fully explored in various settings such as educational institutions and health care facilities. A worker who has experienced violence could provide valuable insights that could help to better understand and sustainably protect an individual, a group or an organization from workplace violence and its unfavourable consequences. Methods Qualitative description is used in this phenomenological study. A total of 18 nurse educators who met the inclusion criteria were enrolled as the study participants in a government university located in the Eastern Region of Saudi Arabia. Purposive sampling method was used in the recruitment. In addition, a semi‐structured interview guide was employed to explore the participants' experiences and insights from February to June 2021. Data were analysed using Colaizzi's methods, and a consolidated criteria for reporting qualitative research checklist was utilized to report the study's results. Results The participants' narratives generated three major themes, namely, the ‘Triple‐A’: (1) ‘acquaint’, (2) ‘analyse’ and (3) ‘act’, to better understand workplace violence themes. Conclusion The ‘Triple‐A: Acquaint, analyse, and act’ workplace violence themes can serve as a simple guide to better understand the nature and different factors associated with workplace violence: ‘acquaint’ illustrates self‐awareness; ‘analyse’ pertains to the recognition to possible indications and signals; and ‘act’ depicts an individual's proactiveness and responsiveness to workplace violence and conceivably catalyses the decrease of this social hazard's prevalence. Implication for Nursing Management Leaders and managers in the nursing field should prioritize their participation in developing creative strategies and their implementation of policies to manage and mitigate violence in the workplace, such as initiating ongoing education (acquaint), creating robust procedures for reporting and referral (analyse), establishing support networks, listening to victims' experiences and promoting respect to individual differences (act).

show abstract

“…[6] Locally, the percentage of physical WPV ranged from 5% to 67.6%; these vast differences between the findings could be attributed to the focus of those studies on a single city, some hospitals, and specialties or departments with higher risks to encounter violence. [7][8][9][10][11][12] Although limited studies were conducted recently in Kingdom of Saudi Arabia, none was found to explain violence to healthcare workers (HCWs) in various circumstances, combine all workers in different settings, and explore some terminal cities regarding the exposure of their HCWs to violence. [7][8][9][10][11][12][13][14] Physical attacks can cause psychological and bodily injuries to the victims that may range from minor to serious harm, leading to reduced workdays.…”

Section: Introductionmentioning

confidence: 99%

“…[7][8][9][10][11][12] Although limited studies were conducted recently in Kingdom of Saudi Arabia, none was found to explain violence to healthcare workers (HCWs) in various circumstances, combine all workers in different settings, and explore some terminal cities regarding the exposure of their HCWs to violence. [7][8][9][10][11][12][13][14] Physical attacks can cause psychological and bodily injuries to the victims that may range from minor to serious harm, leading to reduced workdays. [15][16][17] Recently, WPV has gained attention; however, the low reporting rate remains a problem.…”

Section: Introductionmentioning

confidence: 99%

Physical workplace violence in the health sector in Saudi Arabia

Alhassan,

Alsaqat,

Al Sweleh

2023

Medicine

View full text Add to dashboard Cite

Physical workplace violence (WPV) occurs worldwide, causing psychological and physical injuries. However, reports from Saudi Arabia investigating which specialty is the most exposed are scarce. This study aimed to determine the prevalence and circumstances related to physical WPV among all healthcare providers in Saudi Arabia in 12 months, as well as the consequences for both attackers and targets of physical WPV. This cross-sectional study included all healthcare providers registered with the Saudi Commission for Health Specialties who had worked for more than 1 year in the health sector in Saudi Arabia until May 2019. Researchers distributed the questionnaire to the participants via email. Descriptive statistics were used to describe the basic features of the data. Correlations between the categorically measured variables were explored using a chi-square test of independence. Overall, 7398 healthcare workers (HCWs) voluntarily participated in the study, 51.3% being men and 48.7% being women. The mean age was 40 ± 8.62 years), and most participants were of non-Saudi origin. Overall, 9.3% HCWs had encountered physical violence. Male HCWs, pharmacists, nurses, and HCWs of non-Saudi origin were significantly more exposed to physical violence. Furthermore, those with direct physical contact with patients and those working with male patients only were more exposed to physical violence. Physical WPV is an important issue faced by HCWs, particularly those who work night shifts or have direct contact with patients. Results showed that more support, specific strategies and policies to reduce violence occurrence, and protection for healthcare providers are required.

show abstract

Workplace Violence Among Healthcare Workers in a Tertiary Medical City in Riyadh: A Cross-Sectional Study

Cited by 9 publications

References 26 publications

Violence against healthcare workers in the emergency departments of Al-Madinah hospitals, Saudi Arabia

Violence against healthcare workers in the emergency departments of Al-Madinah hospitals, Saudi Arabia

‘Triple‐A: Acquaint, analyse and act’: The insights of nurse educators towards a better understanding of workplace violence in Saudi Arabia

Physical workplace violence in the health sector in Saudi Arabia

Contact Info

Product

Resources

About