“…Many researchers utilized theory to find out why people adopted diverse communication media both traditional and digital media -such as newspapers and magazines, radio, television, telephone, mobile phone, internet, mobile instant messaging, blogs, social media, chatbots and what kind of needs are fulfilled via each media tried to be explored in several studies (Elliot and Rosenberg, 1987;Payne, et al, 1988;Dimmick, et al, 1994;Stafford and Stafford, 1996;Fullwood, et al, 2009;Hoştut, 2010;Quan-Haase and Young, 2010;Jiménez, et al, 2012;Koçer, 2013;Brandtzaeg and Følstad, 2017;Aslan, 2019;Kaur, et al, 2020;Chavez, et al, 2020;Ozel ve Durmaz, 2021).…”