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doi:10.13165/ie-22-16-2-08

Cited by 4 publications

(4 citation statements)

References 71 publications

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“…A possible explanation was that SME supply chain performance involved more collaboration since SMEs needed to define or understand their competitive strategy (Dey et al, 2021;Zaridis et al, 2021). Consequently, companies were required to make continuous improvements through knowledge sharing to gain external knowledge, technology, and management idea (Arsawan et al, 2022b).…”

Section: Discussion and Theoretical Implicationsmentioning

confidence: 99%

“…In terms of age, respondents with an age range of 25-30. 31-35 had the highest percentage, namely 30.2% with a bachelor's level of education, as the main potential for building knowledge sharing practices that produce knowledge quality (Arsawan et al, 2022b). Further, respondents were dominated by male respondents (76.7%).…”

Section: Respondent Profilesmentioning

confidence: 99%

“…In the supply chain context, knowledge is a crucial trigger that must be maintained and protected (Li, 2020). Second, knowledge sharing can increase the capacity of organizations to learn from one another to strengthen innovation (Arsawan et al, 2022b) because it involves social interaction, exchange of knowledge, experience, and research and development skills (Wang & Hu, 2020). Third, knowledge sharing is an intangible asset to achieve competitive advantage through collective knowledge management (Tukamuhabwa et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

“…Third, SMEs need to build collaboration to improve capability and supply chain performance to build performance and competitive advantage. Despite limited resources and relatively low financial capabilities, the ability to build a convenient collaboration will improve operational performance capabilities and increase agility (Arsawan et al, 2022b). Lastly, citing the data from Schwab (2019) Indonesia has a low supply chain and innovation capabilities ranking.…”

Section: Introductionmentioning

confidence: 99%

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Invigorating Supply Chain Performance in Small Medium Enterprises: Exploring Knowledge Sharing as Moderator

Arsawan

Koval

Suhartanto

et al. 2023

Business, Management and Economics Engineering

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Purpose – This research aimed to evaluate information sharing as a moderating component and examine supply chain performance, including collaboration, capabilities, and innovation. Particularly in the SME sector, since the significance of collaboration and opportunity in supply chains as an SCM trigger is still underdeveloped. Research methodology – To test the hypotheses, data were collected from 179 SMEs in Indonesia, involving 537 managers and assistant managers, and analyzed using partial least square modeling. Findings – The result of cooperation with supply chain partners has led to the gradual improvement of capabilities and innovations, such as improved processes, more efficient operations, better quality, and lower costs. It has also resulted in radical innovation, including introducing new technologies and a change in strategy; thus, it could develop and improve the ability to innovate. Finally, the results helped managers with strategic planning and prioritizing supply chain collaboration to improve capabilities, innovation, and performance. Research limitations – generalizability is limited because of sampling constraints. Practical implications – the results helped managers design strategic planning and prioritize supply chain collaboration to improve capabilities, innovation, and performance. Originality/Value – to the extent of our knowledge, this study is the pioneer investigation into the supply chain in SMEs value-chains in an emerging country from a holistic perspective.

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Section: Discussion and Theoretical Implicationsmentioning

confidence: 99%

Section: Respondent Profilesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Invigorating Supply Chain Performance in Small Medium Enterprises: Exploring Knowledge Sharing as Moderator

Arsawan

Koval

Suhartanto

et al. 2023

Business, Management and Economics Engineering

View full text Add to dashboard Cite

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Modelling organisational resilience of public sector organisations to navigate complexity: empirical insights from Lithuania

Butkus,

Schiuma,

Bartuseviciene

et al. 2024

J Econ Interact Coord

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The impact of organizational resilience on the quality of public services: Application of structural equation modeling

Butkus

Schiuma

Bartuševičienė

et al. 2023

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Research background: During the COVID-19 pandemic, public sector entities encountered extraordinary difficulties in maintaining the delivery of public services. They were ill-equipped to operate in the unpredictable circumstances of the pandemic, causing a significant impact on the accessibility and quality of public services. This scenario also highlighted the importance of the resilience of the public sector, which entails an organization's capacity to function in a crisis setting and uncover opportunities that might not have been evident during normal circumstances. Purpose of the article: This study aims to assess development trends within public sector resilience and their impact on the quality of public services. As resilience is realized through a three-phase prism - i.e., Planning, Adaptation, and Enhanced Learning - we hypothesize that Adaptation is endogenously interrelated with Planning and positively affects Enhanced Learning, which in turn positively impacts Service Quality. Methods: Two successive surveys were carried out to examine the links between organizational resilience and Service Quality in the public sector. The first involved interviewing 401 senior managers of the organizations that provide public services in Lithuania to assess their level of organizational resilience. The second survey involved questioning individuals aged 18 and above who had used the services of the previously surveyed organizations. In total, 3,609 public service users were interviewed to gather data on Service Quality. Structural equation modeling was performed to analyze the data collected. Findings & value added: The results of structural equation modeling revealed that Enhanced Learning positively and significantly affects Service Quality. The findings of this study suggest that the bounce-back stage of organizational resilience, i.e., Adaptation, indirectly affects Service Quality through the bounce-forward stage, i.e., Enhanced Learning. Thus, Enhanced Learning acts both as an accelerator of Service Quality and as a moderator of the effect that other stages of organizational resilience have on Service Quality. The primary contribution of this article is its discovery that Service Quality develops from Enhanced Learning, implying that the optimal approach to service provision is based on both newly acquired knowledge and experience gained during challenging times. This enables organizations to transform their service delivery in response to the realities of changing circumstances, thereby creating opportunities to prepare for future challenges from the standpoint of a new equilibrium.

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Untitled

Cited by 4 publications

References 71 publications

Invigorating Supply Chain Performance in Small Medium Enterprises: Exploring Knowledge Sharing as Moderator

Invigorating Supply Chain Performance in Small Medium Enterprises: Exploring Knowledge Sharing as Moderator

Modelling organisational resilience of public sector organisations to navigate complexity: empirical insights from Lithuania

The impact of organizational resilience on the quality of public services: Application of structural equation modeling

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