Еxploring e-learning critical success factors in digitally underdeveloped countries during the first wave of the COVID-19

Milić, Sanja; Simeunović, Vlado

doi:10.1080/10494820.2021.1990965

Cited by 4 publications

(1 citation statement)

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“…We recommend that decision-makers and policymakers in higher education institutions focus on improving the students' satisfaction with e-learning by reinforcing the IT (accessibly and quality) infrastructure, and their ability to provide distance learning services. We also suggest that policymakers consider and develop both long- and short-term solutions to address the challenges raised due to school closures and pay attention when selecting and implementing e-learning applications and platforms (Milic and Simeunovic, 2021). If they manage to do so, we could expect that the students' satisfaction with e-learning outcomes will be enhanced, and that they will be more willing to use e-learning systems to achieve their study goals, especially when they are socially isolated due to the emergency situations.…”

Section: Discussionmentioning

confidence: 99%

Finnish university students' satisfaction with e-learning outcomes during the COVID-19 pandemic

Nikou

Maslov

2022

IJEM

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PurposeStudents' satisfaction with e-learning outcomes is a vital component in determining the adoption of e-learning systems. Understanding the antecedent factors impacting students' satisfaction with e-learning outcomes helps decision-makers at the higher education to take the necessary actions to enhance the quality of students' performance, especially during the exceptional times, such as the COVID-19 pandemic.Design/methodology/approachThis paper aims to determine and analyse the antecedent factors influencing students' satisfaction with e-learning outcomes during the pandemic. Structural equation modelling (SEM) is used to analysis a proposed research model.FindingsThe SEM results show that digital communities in e-learning, information technology (quality and accessibility) and the online course design quality directly influence students' satisfaction with e-learning outcomes. More interestingly, results show that the COVID-19-related factors (1) awareness of the COVID-19, (2) perceived challenges (negatively) and (3) the educational institutions' preparedness also influence e-learning outcomes.Research limitations/implicationsThe results suggest that the decision-makers at the educational institutions should consider adopting a blended learning system approach to deliver e-learning during the emergency, such as the COVID-19 outbreak situation.Originality/valueThis is one of the first studies in higher education context, which seek to identify the antecedent factors that influence students' satisfaction with e-learning outcomes during the COVID-19 pandemic.

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Section: Discussionmentioning

confidence: 99%