Meeting Intensive Care Unit family needs can be achieved by supporting and involving families in the care of the critically ill family member. More emphasis should be placed on identifying the family needs in relation to the influence of cultural values and religion held by the family members and the organisational climate and culture of the working area in the Intensive Care Unit.

The recognition of family needs, experiences and situations can enhance the care provided by the critical care team to patients and families.

The findings of the study strongly suggest the need for the development of written policies offering families the option to remain with patients during resuscitation in Saudi Arabia. The study further recommends the development of education programs for staff and public for the safe implementation of the practice.

No abstract

The recognition of family needs in the critical care unit informed the development of interventions to meet family needs and improve the care quality.