This research aims to examine the effect of corporate social responsibility on the employees’satisfaction which was mediated by company image. The research was quantitative with a survey asthe instrument and used questionnaires in data sampling. In line with, the data collection techniqueused convenience sampling, in which the sample was based on element existence and easiness tohave it. Moreover, the sample was 100 respondents of employees of PT PJB UP Gresik. In addition,the data analysis technique used Structural Equation Modeling (SEM) with SmartPLS 3.0.The research result concluded that corporate social responsibility had a positive effect on theemployees’ satisfaction and company image. Furthermore, the company image had a positive effecton the employees’satisfaction. Besides, the company image had successfully mediated, in partsand with positive effect, the corporate social responsibility on the employees’ satisfaction.

This study aimed to examine the effect of corporate social responsibility on employee satisfaction that was mediated by corporate image and organizational commitment. Type of research was quantitative research with survey methods conducted by distributing questionnaires. The sample in this study was obtained using a convenience sampling method, which was based on the availability of elements and the ease of obtaining them. The object of this research was employees of PT PJB UP Gresik, with a total of 170 respondents. The results of this study indicated that corporate social responsibility had a positive effect on employee satisfaction, corporate image, and organizational commitment. Other results found that corporate image and organizational commitment had a positive effect on employee satisfaction. The final result found that corporate image and organizational commitment succeeded in mediating the effect of corporate social responsibility on employee satisfaction.