No abstract

This study investigated the competencies of librarians as a factor affecting information service delivery in Delta state university (DELSU) library and Federal university of petroleum resources (FUPRE) library. The main objective of the study was to determine the extent to which information and competencies of librarians in DELSU and FUPRE affect their information service delivery. The instrument used for data collection was the questionnaire. A descriptive survey design was used in this study. A total of 61 librarians were selected using the total enumeration sampling technique since the total population was manageable. A total of 52 copies of the questionnaire were retrieved and analyzed using simple percentage, mean score, and standard deviation. The findings of this study show that: the majority of the respondents possess high extent of the ICT skills, majority have high extent of customer-service competency, and most librarians possess high extent of competency in interpersonal communication. It was concluded that these skills, though basic are a good platform that increases the effect of relevant information service delivery in the library. A minor but regular training was said to be what will do the magic.

The study investigated leadership styles, promotion opportunities, and salary as correlates of turnover intention among librarians in Nigerian academic libraries. It applied the correlational survey design, and data was gathered with a questionnaire. The entire 115 librarians in three (3) universities in South-South, Nigeria formed the population of this study. The data was analyzed with mean and Pearson Moment Correlation (2-tailed). The findings show that the turnover intention of the librarians was high; leadership, promotion opportunities, and salary positively correlate with the turnover intention. The major implication of the findings of the study is that the issue of leadership style, promotion, and salary should be carefully planned by the management of the library, otherwise, the librarians will leave the library whenever the opportunity shows up. These findings provide new data for planning the management of library staff to achieve effective information service in the library.

This study investigates how Nigerian librarians are mitigating the infodemic caused by the COVID-19 pandemic. The descriptive survey design was adopted for the study. The entire population of Nigerian librarians in major social media platforms of the Nigerian Library Association and its sections were used for the study. An online survey administered through Google forms was used. A total of 186 librarians responded to the survey. The data was analysed with percentages and presented in charts. The findings show that: the majority (80%) agreed that there is infodemic in Nigeria. The major roles played by the librarians in mitigating the infodemic are: correction of misconceptions online (54.8%), posting of official information online(47.8%), and provision of authentic sources to COVID-19 guidelines (39.8%); the majority (91.1%) of the librarians played these roles as personal initiatives; majority (79%) of them believe their roles have been effective; and the major challenges facing their efforts are the issue of low bandwidth (59.1%), distrust for official information (31%) and regard for myths (29%). The implication of these findings is that most of the efforts made by Nigerian librarians to curb the spread of fake news associated with the corona virus were mainly personal initiatives. This further implies that a majority of Nigerian libraries do not have plans and policies in place to ensure service delivery in emergency situations. It was recommended, among others, that Nigerian librarians should go beyond online efforts to use traditional methods in order to reach a larger part of the populace without access to the internet.