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Nurses’ obedience in implementing the nursing care documentation is still a phenomenon that occurs in several hospitals in Indonesia. This study attempts to analyze the nurses’ obedience in documenting the nursing care. This quantitative study used a correlation method with a cross-sectional approach, samples from 63 implementing nurses and 63 of the nursing care documentation obtained by using proportionate random sampling technique. The results showed the highest proportion were age <35 years (73.02%), women (93.65%) with vocational education (95.24%), Length of employment ≥2 years (96.83%) with permanent employee status (95.24%) and most of the nurse disobedience in documenting the nursing care (98.41%). There was no correlation among Age (p-value = 0.270), Gender, Education, Length of employment, Staffing Status (p-value = 1.000). The researcher suggested that the Palembang Islamic Hospital to conduct a review of the nursing care format form and SPO the nursing care documentation including the SPO implementation, then conduct periodic internal audits, provide training or include nurses in training in filling the nursing care documentation used in the Palembang Islamic Hospital that also needs to be done, as well as optimizing the reward and punishment system for nurses related to the implementation of the nursing care documentation.

Abstract : Based on data obtained from the emergency room at Palembang Hospital, the number of emergency room visits in 2019 was 7,444 visits. This research was conducted in February - March 2020. The population of this study was nurses in the Emergency Room at the Hospital in Palembang.This study used an experimental method with a quasi-experimental research technique with a Pre-Post Test Design research design. Results of research on the Effects of Education on Triage Against Knowledge in the Implementation of Triage in the Emergency Room of the Hospital of Palembang Hospital, the results of the t test statistic test the average value of the pre test was 60.19 with a percentage of 62.5%, had a good level of knowledge, 25, 0% have a sufficient level of knowledge, 12.5% have less knowledge. The average value of the post test was 66.75 with a percentage of 81.25% having a good level of knowledge, 12.5% having a sufficient level of knowledge, 6.25% having a low level of knowledge. Palembang Hospital is expected to continue to improve nurses' knowledge through various training and seminars on triage. Keywords : Education, Nurse, Triage.