Purpose The purpose of this paper is to extend the under-researched work on employees’ organizational commitment by examining transformational leadership (TL) adopted by the leader and the level of trust subordinates have in such a leader. Design/methodology/approach Data were collected using convenience sampling and self-administered survey methods from professionals employed in Indian public sector banks (n=236). Findings Findings reveal that the subordinates’ level of trust and psychological well-being partially mediates the relationship between TL and employees’ organizational commitment. Practical implications TL shares a positive relationship with organizational commitment through trust and psychological well-being. Originality/value Even though previous studies on organizational commitment have produced a significant piece of work, this study is among the first to propose and analyze a comprehensive and theoretically grounded structure of TL, organizational commitment, level of trust and employees’ psychological well-being.
Purpose The purpose of this paper is to test the direct effects of emotional intelligence and trust in co-workers on knowledge sharing. Further, it aims to examine the moderating effect of trust in co-workers on the emotional intelligence-knowledge sharing relationship. Design/methodology/approach Data were collected from 121 employees working with 13 different service sector organizations in the northern region of India. The data were tested for validity and reliability. Hierarchical regression analysis was performed to test the proposed hypotheses. Findings The results indicated that both emotional intelligence and trust in co-workers had significant direct effects on knowledge sharing of organizational members. However, trust in co-workers did not moderate emotional intelligence-knowledge sharing relationship. Research limitations/implications The limitations include the sample and cross-sectional design. Hence, future studies can be conducted using a longitudinal design covering other regions of India to increase the generalizability of findings. Practical implications The findings suggest that management should develop appropriate strategies for meliorating emotional intelligence level of employees because people with higher emotional intelligence are more likely to engage themselves in knowledge sharing. Additionally, organizations should adopt a culture that promotes trust among its members, thereby fostering knowledge sharing in organizations. Originality/value There is limited literature on the role of emotions in knowledge sharing. The study adds to the extant literature on emotional intelligence and knowledge sharing in the context of India. Besides, the study attempted to investigate the interaction effect of trust in co-workers on emotional intelligence-knowledge sharing relationship that has not been studied so far.
Purpose The purpose of this paper is to broaden the link between workplace flexibility (WF) and job engagement (JE) while considering quality of work life (QWL) as mediator and the use of knowledge sharing (KS) as moderator. While numerous studies have focused solely on the importance of WF, QWL, KS and JE only exclusively, this study integrates them to delineate their association and to empirically assess the relationships. To advance an in-depth knowledge of these aspects, the study goes beyond the conventional findings. Design/methodology/approach In total, 378 employees from software firms in India participated in the questionnaire-based survey. It is a cross-sectional study. The proposed conceptual model and hypothesis were analyzed and tested by structural equation modeling and process macro. Drawing on the person environment (P-E) fit theory and social exchange theory, the authors discuss how QWL mediates and KS moderates the association between WF and JE. Findings Results indicate a positive association between WF and JE. Furthermore, it was found that QWL mediated and KS moderated this association. Practical implications Findings of the study will help the management to comprehend the significance QWL interventions in increasing their JE. This paper may encourage HR managers in the Information Technology (IT) industry to perceive the importance of KS. Moreover, the study accentuates flexible work options as essential phenomenon to positively impinge on the JE of employees in the IT sector. Originality/value The present study tries to enrich the extant research on WF and JE while it demonstrates the use of QWL interventions and KS as vital constructs that may significantly and positively influence JE.
<p>The purpose of this paper is to examine the interrelationships among various interpersonal psychological factors to explain their effect on knowledge sharing behaviors at workplace. A sample of 450 employees was drawn from knowledge based industries. To tap the information regarding performance on knowledge sharing, Big Five personality, Emotional intelligence and work engagement, Knowledge Sharing Behavior (KSB) scale by Yi (2009)<sup>56</sup>, Big Five personality traits scale by Gosling et. al. (2003)<sup>21</sup>, Workgroup Emotional Intelligence Profile (WEIP-S) by Jordan & Lawrence (2009)<sup>26</sup> and Utrecht Work Engagement Scale by Schaufeli et. al. (2003)<sup>46</sup> have been used. Partial Least Square technique of Structural Equation Modeling was applied using SmartPLS 2.0.M3 to understand the proposed relationships. Findings show the prominence of conscientiousness among Big Five personality traits to explain knowledge sharing behaviors at workplace (Total Effect of conscientiousness on knowledge sharing being 0.5246 significant at p<0.01). Emotional intelligence proves to be the most important mediator of the relationship between Big Five traits, except agreeableness, and knowledge sharing. Even though work engagement is found to be a significant predictor of knowledge sharing (Total Effect of work engagement on knowledge sharing being 0.1698, significant at p<0.01), its role as a mediator is minor. Although the paper has certain limitations, nevertheless, this is the first study to consider the relationship between personality, emotional intelligence, work engagement and knowledge sharing in a single study and making us understand the interacting and mediating role of emotional intelligence and work engagement to explain knowledge sharing.</p>
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