No abstract

Visitors’ increasing interest in nature-based and cultural tourism, especially in the context of ecotourism destinations, has generated a heated debate in tourism literature. Some authors consider that ecotourism should be approached through a niche strategy rather than through mass marketing. Therefore, identifying the main characteristics of visitors to ecotourism destinations is very important in setting management and marketing strategies adapted to their specific needs. The present paper aims to identify the profile of visitors to Romanian ecotourism destinations, considering the ecotourism potential of this country and the scarcity of empirical studies on these types of destinations. To reach this aim, a survey was conducted in four Romanian ecotourism destinations. By computing the data collected from a sample of 1157 visitors, four visitor segments have been identified based on a single characteristic (visit purpose). Crosstabulation and Chi-square analysis were used in order to identify the profiles of these segments. The results reveal that most of respondents are nature travellers, followed by culture travellers. The findings may be used by ecotourism destination managers in order to target specific market segments and establish proper management and marketing strategies.

Nature‐based solutions (NBS) are becoming increasingly crucial as NBS brings diverse health‐related benefits to travelers and workers in the tourism business sector. This research explored the influence of green atmospherics as NBS on airport occupants' mental health value, image, and loyalty generation processes. A quantitative approach with a field survey method was employed. A structural equation modeling and metric invariance test were used as data analysis technique. Our empirical result revealed that green atmospherics as NBS significantly improve the occupants' mental health value and image of the airport, and these variables contribute to their loyalty enhancement for the airport. The effect of green spaces and natural surroundings on loyalty was maximized through mental health value and image. In addition, the linkages from natural surroundings to mental health value and image were stronger in the visitor group whereas the mental health value—loyalty relation was stronger in the worker group.

This study aimed to investigate the synergy between customers' home-based and hotel-based water conservation behaviors. A market segmentation approach based on water conservation behaviors in households and environmental concerns was undertaken to identify the distinct types of individual groups and understand the differences between segments in terms of demographic characteristics, attitudes, moral obligation, and intentions toward water conservation behavior in a hotel guestroom. Our empirical findings showed that individuals who save water at home and are more environmentally concerned have stronger attitudes, moral obligation, and water conservation intentions while staying in a hotel. The cluster analysis indicated that three distinct segments existed that are significantly different in terms of gender and age. The findings suggested that targeting the three segments, which included the environmentally concerned and active, the environmentally concerned but inactive, and the environmentally unconcerned and inactive groups, with different communication strategies may prove to be a more efficient approach for hotel managers.

Small accommodation businesses such as agritourism boarding houses (ATBHs) provide a large share of accommodating capacity in certain rural destinations. Despite their small accommodation capacity, ATBHs consume substantial quantities of water and energy; this consumption implies high environmental costs. The present study aims to explore opinions of ATBH owner-managers regarding water and energy consumption in their businesses, what motivates them to adopt environmental practices, and the specific saving measures used within the tourist accommodation units they manage. A qualitative research was conducted, using semi-structured interviews among 12 Romanian ATBH owner-managers. Data analysis revealed that the interviewed owner-managers understand the importance of natural resource conservation in tourist destinations but they are not willing or have insufficient financial, time, organizational resources, etc. to engage in serious water and energy saving initiatives. Moreover, most interviewed managers indicated that tourists cannot make a significant contribution to natural resources conservation in accommodation units and perceive water and energy saving systems as more effective than the environmental education of visitors in their facility. These findings may be useful to tourism policy-makers and environmental organizations in order to develop effective environmental strategies in ATBHs.