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The purpose of this research is to examine the trends in citizen satisfaction for e-government services as observed through service usefulness, service ease of use, information awareness and service quality. Furthermore, this study also investigates the impact of citizen satisfaction towards e-government services on E-government service continuance intention. Additionally, the moderating impact of online trust on the relationship between exogenous and endogenous variables is also observed. A sample of 364 questionnaires was observed as valid enough for the purpose descriptive statistics, correlational matrix and demographic analysis as well. Additionally, this research has applied two step approach while considering the measurement model assessment and structural model assessment. The study findings through measurement model confirms that there is no problem for the model validity and reliability along with other fit indices. After examining the measurement model, structural model is applied through Smart PLS-SEM approach for both direct and moderating effect. The study results confirm that there is a significant and positive impact of e-service ease of use, information awareness, e-service quality, and online trust on citizen satisfaction to e-government services. Furthermore, the study findings confirm that there is a significant moderating effect of online trust on the relationship between e-service usefulness-citizen satisfaction, between e-service ease of use-citizen satisfaction, between information awareness-citizen satisfaction, and between e-service quality-citizen satisfaction. The study findings would be great support to various stakeholders specifically to those who are responsible for managing and providing e-government services for better citizen satisfaction. Besides, some limitations like missing of cross departmental comparison, consideration of only UAE region, and data collection through survey questionnaire only. Future studies are highly recommended to address these limitations.

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to stay among the lecturers working in the higher education institutes of UAE. In addition to that the study has examined the moderating role of transformational leadership in the relationship between HRM practices and intention to stay has examined. This study is important to the management and HR department in the education industry because through this study, higher learning education institutions are informed of the results of HRM practices and transformational leadership style which might have an influence on the lecturers’ intention to stay. The study is among the pioneering studies on the issues related to the HRM practices on the intention to stay. Methodology: So, current study has used SEM-PLS as statistical tool to answer the research questions raised in this study and research objectives envisaged in the current study. Results: The findings of the current study have provided support to with the hypothesized results. The study has argued that the to deal with the current external opportunities and menaces, new knowledge and skills for improving their existing and future performances must be provided for the organizations This study will be helpful for policymakers and researchers in examining the link between HRM practices on the intention to stay the higher education institutes of UAE.

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