Abstract-The sole implementation of a Bus RapidTransit System -BRT parallel to the conventional is not enough to guarantee meeting users and operators' needs within the Metropolitan Area of Bucaramanga -MAB, Colombia. As time passed, these systems became inefficient; as a result, users started looking for alternative non-formal transportation means and the State incurred in additional financing for the permanence of the system. This paper seeks to bolster the modes of public transportation through a fare strategy that agrees with the actual distances travelled by the user. In other words, the purpose of this work is to establish tariff zones for the AMB to differentiate between those users moving in short journeys and those who travel long distances to get to their destination in order to create a balance between the users' benefit, the quality of the travel, and the operation costs of BRT.Keywords-Bus Rapid Transit -BRT, Tariff Integration, Accessibility, Quality of Service, Mass Transportation System.Resumen-La implementación de un sistema de transporte público masivo paralelo al convencional no es garantía suficiente para satisfacer las necesidades de los usuarios y de los operadores dentro del Área Metropolitana de Bucaramanga -AMB-, los cuales a través del tiempo se van tornando ineficientes y conllevan a que los usuarios busquen alternativas de transporte no formales y el Estado incurra en financiamientos adicionales para la permanencia del sistema. Con este artículo se propone fortalecer los modos de trasporte público mediante una estrategia tarifaria que se ajuste a las distancias recorridas por el usuario. Es decir, establecer unas zonas o coronas tarifarias para el AMB que permitan diferenciar entre aquellos usuarios que se mueven en trayectos cortos y otros que recorren grandes distancias para llegar a su destino, generando así balance entre el bienestar de los usuarios, la calidad del viaje y los costos de operación del sistema de transporte público.Palabras claves-Transporte público, Integración tarifaria, Accesibilidad, Calidad del servicio, Sistema masivo.* Research paper deriving from the research Project "Planteamiento de criterios para viabilizar el cobro por cogestión de vías saturadas en Bucaramanga". Funded by Universidad Pontificia Bolivariana.
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