Tourism represents one of the main industries in terms of job creation and economic development while sustainability in tourism represents a worldwide challenge. The objective of the present study is to use a bibliometric approach to review the relevant literature. Bibliometric indicators, such as citations, are used to identify the field structure and the VOSviewer software is used to map the main trends in this area. Over the period 1987–2018, a total of 4647 papers were found in Scopus regarding sustainability issues in tourism. Analysis of the leading journals, authors, institutions, and keywords indicates that: (1) the literature on sustainability issues in the field of tourism is significantly growing; (2) a mere six papers accounted more than 300 citations, but there are several prolific authors; (3) of the 614 sources included in the review, the most important have published 46.7% of the papers; (4) in terms of documents and citations, the United States is the leading country in this topic; (5) according to keyword trend network analysis, sustainability is becoming a strategic approach for companies and tourist destinations. Finally, this subfield within the tourism literature has considerable potential and is expected to continue growing.
Purpose
Cash flow deficit situations and working capital control are major challenges for many companies, especially those whose suppliers and clients have strong bargaining power. This study aims to describe the application of the Six Sigma methodology for solving these problems in a large German food can manufacturing company.
Design/methodology/approach
This paper follows the qualitative methodology of case study research. During different define, measure, analyse, improve and control process phases, the problem and critical aspects are identified to improve the quality of the payment process and improvements are suggested and implemented.
Findings
The results provide evidence of how Six Sigma can be useful in administrative–financial processes that are carried out within a company. This result is particularly interesting because it is about processes that have not applied Six Sigma methodology. For the company studied, this methodology has balanced its cash flow and this meant large amounts of savings, especially in bank interest to avoid having to ask for bank credits.
Originality/value
This case can be extrapolated to other companies, regardless of the company size, that present similar symptoms of cash deficit, especially if their bargaining power with suppliers and customers is low.
Climate change is a fact. Global warming of the planet is a result of the emission of greenhouse gases into the atmosphere and the cause of serious sustainability issues. The objective of this article is to highlight the potential of the Six Sigma methodology to reduce energy consumption in the productive sphere, with consequential reductions in pollutant emissions. We present a systematic literature review that highlights the increasing interest from academics and practitioners in using quality management philosophies for addressing sustainability issues. From the analysis carried out, it is clear that Lean is being used in this regard but the potential of Six Sigma is not being exploited. Taking advantage of the best of both approaches (Lean Six Sigma) can contribute to reducing energy consumption in industrial processes and contribute to mitigating the impacts of those processes on climate change. Moreover, through keyword analysis, we found that the three dimensions of sustainability are currently gaining importance in the literature, when previously only the economic pillar was relevant. Finally, we raise some questions for reflection for academics but also for practitioners, as the problem is a global problem that should be faced by all the community.
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