The main objective of this study is to analyze the effect of brand awareness and brand image on the interest of Lake Toba tourists through digital marketing strategies. The approach used in this research is associative and quantitative, using path analysis. The population and sample of this study were micro, small, and medium enterprises around the location of the Lake Toba Powerboat F1H20 event in Sibola Hotang Village, Balige District, Samosir Regency, North Sumatra Province, totaling 93 people. The sampling technique used is quota sampling. The sample size in this study consisted of 93 respondents. The results showed that the effect of brand awareness on visitor interest had an original sample size of 0.550, P-Value 0.000 < P-Table 0.05, and T-value 4.374 > T-Table 1.196. The effect of brand image on visitor interest has an original sample size of 0.507, a P-value of 0.036, a P-table of 0.05, and a T-value of 3.666. T-Table 1.196. The effect of brand awareness through digital marketing on visitor interest has an original sample of 0.235 with a P-Value of 0.040 < P-Table 0.05 and a T-value of 2.051 > T-Table 1.196. The influence of brand image through digital marketing on visitor interest has an original sample of 0.435 with a P-Value of 0.040 (P-Table 0.05) and a T-Value of 3.051. T-Table 1.196. Finally, the effect of digital marketing on visitor interest has an original sample size of 0.435, a P-Value of 0.040, a P-table of 0.05, and a T-value of 3.051. T-Table 1.196.
Tujuan dalam penelitian ini untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan pelanggan pada PT. Ayam Penyet Joko Medan. Populasi dalam penelitian yaitu Pelanggan PT. Ayam Penyet Joko Solo Medan yang berjumlah 50 responden, sedangkan teknik penentuan dengan sampel purposive sampling. Adapun sumber data dalam penelitian ini dari data primer dan data sekunder. Dimana data primer dari observasi, wawancara dan kuesioner. Sedangkan data sekunder dapat dari data yang sudah didokumentasikan. Sedangkan teknik analisis data yang digunakan yaitu analisis regresi linier berganda. Hasil analisis regresi berganda yaitu Y = 21.533 + 0,284x + e yang menunjukkan Kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Sedangkan hasil uji (t) atau uji parsial menunjukkan bahwa gaya kepemimpinan berpengaruh positif dan signifikan terhadap kinerja karyawan dimana dapat dilihat nilai t hitung 3,795> t tabel 2,026serta variabel budaya organisasi juga berpengaruh positif dan signifikan terhadap kinerja karyawan dimana dapat dilihat nilai t hitung 2,573> t tabel 2,026. Hasil koefisien determinasi dengan nilai regresi korelasi sebesar 0,841 artinya secara bersama-sama Gaya Kepemimpinan dan Budaya Organisasi Terhadap Kinerja Karyawan PT. Astra Credit Companies Cabang Medan II memiliki kontribusi pada taraf yang erat dan positif. Dimana nilai (R ) sebesar 0,691 (69,1%). Sehingga dapat dikatakan bahwa 69,1% variasi variabel terikat yaitu gaya kepemimpinan dan budaya organisasi pada model dapat menjelaskan variabel kinerja karyawan Pada PT. Astra Credit Companies Cabang Medan II Sedangkan sisanya sebesar 30,9% dipengaruhi oleh variabel lain di luar model. Adapun variabel lain yang mempengaruhi pengalaman kerja yakni kemampuan dan sebagainya.
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