Purpose – The paper aims to examine the role of market orientation (MO) and innovation capability in determining business performance during an economic upturn and downturn. Design/methodology/approach – The data comprise two national-level surveys conducted in Finland in 2008, representing an economic boom, and in 2010 when the global economic crisis had hit the Finnish market. Partial least square path analysis is used to test the potential mediating effect of innovation capability on the relationship between MO and business performance during economic boom and bust. Findings – The results show that innovation capability fully mediates the performance effects of a MO during an economic upturn, whereas the mediation is only partial during a downturn. Innovation capability also mediates the relationship between a customer orientation and business performance during an upturn, whereas the mediating effect culminates in a competitor orientation during a downturn. Thus, the role of innovation capability as a mediator between the individual market-orientation components varies along the business cycle. Originality/value – This paper is one of the first studies that empirically examine the impact of the economic cycle on the relationship between strategic marketing concepts, such as MO or innovation capability, and the firm's business performance.
Organizations use idea screening to select which ideas will be developed into innovation projects. Extant research has revealed that, during idea screening, expert evaluators use intuition to make rapid holistic decisions about idea quality, analyze ideas in detail to determine their value and employ sensemaking to understand and elaborate on ideas. However, much of this takes place in the minds of the evaluators, which limits our understanding of how experts identify good ideas. This study addresses the issue by mapping the activities that expert evaluators use to screen ideas and by examining how these activities are used to identify high quality ideas. To study this, 204 idea screening cases were collected, using the think aloud method on two samples of experts. The data was analyzed using grounded theory techniques to outline the range of idea screening activities that expert evaluators use and then complemented with fuzzy set qualitative comparative analysis (fsQCA) to understand how these activities are combined together to make judgments of idea quality. The findings break down intuition, analysis, and sensemaking into seven key activities that experts use when screening ideas and detail their dimensions on the micro‐level. The fsQCA further shows that experts combine these activities into distinct patterns in order to find high quality ideas, where sensemaking plays a crucial role. This demonstrates that finding high quality ideas often requires effortful interpretation, while also generating opportunities to develop ideas further. These findings add depth to our understanding of how evaluators think when screening ideas, suggesting that expert evaluators can be used for both the screening and development of ideas during the idea screening stage. Integrating idea development into screening can potentially lead to the more effective use of resources, while saving time at the front‐end of innovation.
Authenticity has often been considered to be a key theme in contemporary consumer culture. One of its manifestations is how branded market offerings can maintain authentic meanings, especially in a market increasingly saturated with counterfeit substitutes. By following a Baudrillardian perspective, we focus on fashion objects in the “branded luxury” category to problematize the sanctity of the authentic/counterfeit distinction. We argue that marketing literature generally attempts to normatively maintain and impose the distinction in ways that obscure the complexities of this conceptual interplay. We posit that instead of normative accounts that attempt to sanctify the extant orders of global capitalist markets, literature on luxury consumption should instead recognize the excess of meaning in the semiotic interplay of commodified authentic/counterfeit meanings. Any view of morality in luxury consumption should thus recognize “ambivalence” and “seduction” as its intensive qualities.
The outcomes of new product development (NPD) processes are dependent on the interplay of several interdependent activities. One product development activity can be dependent on the presence or absence of other activities, different kinds of NDP processes may lead to the same outcome, and specific kinds of activities may have a positive effect in one process but no effect in other processes. However, we currently lack means to examine and explain this causal complexity inherent in NPD processes. To address this issue, we introduce mechanism-based approach as a way to capture conjunctural and equifinal causal relations. We build this approach on the philosophical literature on mechanism-based explanations and the methodological opportunities provided by the qualitative comparative analysis (QCA) to identify how the activities of entities are configured together to generate outcomes. We elaborate this approach by presenting an in-depth historical analysis of the NPD projects of Vaisala, a meteorological instrument company. We discover and suggest that the company's NPD projects were driven by three mechanisms (ideation, evaluation and commercialisation) and that each of them were actualised by a set of different activity configurations. Accordingly, we contribute to the NPD and innovation literature by showing how mechanism-based explanations take into account both the abstract theorisation of NPD processes and their inherent causal complexity.
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