Philippine higher education has been driven by the urgency of alternative learning modalities from traditional to flexible teaching and learning. Much research has already been embarked on flexible learning. New to the platform, this study purports to document and describe the learning opportunities and influencing factors on the self-efficacy of students in a flexible learning set-up. Using In-depth individual interviews as its method, the qualitative study was administered to higher education students who consented to take part in the study. Findings revealed that self-regulated learning and digital or technological self-efficacy are the two themes found as a learning opportunity with the current learning modality. Personal, Technological, Communication, Home Environment, and Teacher-related are the overarching themes that emerged as influencing factors.  The findings of this study have generated several implications for teaching practice, technology experts, and other stakeholders that must be considered very seriously as they represent the opinion of the users of flexible learning.

Client satisfaction is an influential predictor of academic life, such as services delivered with suitable standards. Thus, the study focused on determining the level of client satisfaction on the frontline services of Cagayan State University in Aparri, Philippines from the perspective of students and employees. To assess suitability, relevance, and to ensure adequate and reliable information for the evaluation of the study, the researchers adopted the descriptive- evaluative design and ascertained the level of clients’ satisfaction on the frontline services received and experienced on the campus. The study, however, was limited to the assessment of the respondents on their level of contentment only on the frontline services and providers they have encountered. The results indicated a very high level of satisfaction with which heads of offices have gained higher satisfaction ratings than that of their staff. When grouped according to the respondents’ profile, the older students rated higher the frontline services and providers than the younger ones. At the same time, regular employees have a higher level of satisfaction as compared to non-regular. The result of the study manifests students' and employees’ very high contentment with the actual performances of the frontline service providers.

Centered on studies on language and gender, this study generally aimed to assess the students’ general attitude towards Gender-Inclusive It likewise determined difference on attitude when grouped according to sex. The study utilized quantitative research design. Survey questionnaire using the IASNL was the instrument used which assesses beliefs, recognition of sexist language and willingness to use gender-inclusive language. Respondents utilized were randomly selected students of the College of Teacher Education. Results revealed that most of the students were female, displaying a positive attitude towards gender-inclusive language which indicates the students’ openness to gender-inclusive language use. It was found though that women and men did not seem to care strongly one way or another about gender-inclusive language. The result is reflective of the potential positive feedback to the Gender and Development (GAD) mainstreaming programs of the campus on the use of the said language.